Office Administrator

Job description

Located in the middle of a 20-acre orchard, your new workplace is a delicious destination- home to a cidery, distillery, eatery, store and orchard. You will be working with a collaborative group of like-minded people in a creative culture.

This is a part time job. Sunday and Monday are required, but the other day is flexible.

All About You

• You are passionate about the world of food, and drink, and want to make memories for the people you help. The customer experience is paramount to you because you care.
• You pay attention to the details.
• You are extremely efficient with your time, and love organization.
• You enjoy documentation and creating lists.
• You communicate with ease no matter the format - digital, over the phone, or in person.
• You have good writing skills.
• You have a sense of design that is extremely helpful when proofing documents, websites, or other marketing materials.

Key Responsibilities

• Assisting with the distribution of our marketing messages to subscription lists, media, and other related organizations.
• Answering messages received on our online platforms - Google Business, Trip advisor and others.
• Assisting with reservations and bookings: Yurts, Eatery and events
• Answering phones and helping direct our customers.
• Responding to emails: answering customers and/or getting emails to appropriate person on your team
• Organizing and maintaining our files, both digital and hard copy
• Assisting with the creation of farmhouse stories and posts for social media
• Updating content in wordpress (we will train)

Experience:

• Microsoft Office - word, outlook, and basic excel
• Communication- writing, phones and email
• Social – Basic skills to assist with stories and organic posts
• Digital – Basic skills in Wordpress, Klaviyo, Facebook, Instragram (we will train the right candidate)

About Us

Merridale is a family-run business that has been making memories for over 30 years at our farmhouse location in Cowichan and selling our products across BC. for equally as long. Using traditional methods, we handcraft intriguing ciders and spirits that are produced with a sense of origin, curiosity, and integrity all made from apples and honey at our Cobble Hill farm. We follow sustainable farming, and production practices, and offer an orchard to glass, and farm to table philosophy. We believe in fostering an inclusive, diverse and equitable culture for our team.

Job Type: Part-time

Salary: $20.00-$25.00 per hour

Expected hours: 20 – 24 per week

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Store discount

Work Location: In person