Office Administrator

Exciting (Fully Remote!) Opportunity for an Office Administrator at leading Design Software Reseller, Hawk Ridge Systems, supporting our Richmond, B.C. (Canada) office!

***Please note, the preferred schedule for this position is Monday-Friday, 8:00 am-5:00 pm in the Pacific time zone.

Would you like to work at an incredible company that is dedicated to deliver on our mission to DOUBLE our Company size and performance over the next three years? Hawk Ridge Systems, an industry leader and one of the top Worldwide Resellers for DS SOLIDWORKS, has been providing intelligent state-of-the art 3D solutions for superior product design, engineering, and manufacturing companies for 25+ years. At Hawk Ridge Systems, we’re not only dedicated to helping our customers grow, but we are also committed to challenging ourselves to develop new skills and reach new heights while priding ourselves on providing many career development opportunities throughout our Company!

Be part of the huge growth opportunity in design and manufacturing solutions by joining our successful team at Hawk Ridge Systems. We are looking for an experiencedOffice Administratorto support our Richmond, B.C. office. In this role, you will be responsible for various administrative tasks such as managing a high volume of incoming calls, managing office supply orders, handing mail and shipping requests, data entry, management of various projects, as well as providing administrative support for our Richmond, B.C. team.

Our culture is driven by our core values – Being People Centric, caring about our team members, customers, and our community; Driving Excellence for ourselves and our customers; and Staying Stragile by seizing opportunities and challenges and adapting quickly. If these values are engrained in your core and you aspire to work at a fun, empowering, and dynamic Company, this is a fantastic opportunity for you to take the next step in your marketing career!

WHAT WILL YOU NEED FOR SUCCESS IN THIS OFFICE ADMINISTRATOR ROLE?

• Previous customer service experience
• Previous experience on a busy multi-line phone system
• Strong computer skills utilizing Excel, MS Office is required (Salesforce and/or data management experience strongly preferred)
• Excellent written and verbal communication skills
• Positive team player with a 'get it done' approach to problem solving
• Must be able to multitask and take ownership of projects
• Self- starter who is passionate about excellent customer service (both internal and external customers)
• Autonomous, self-driven, detail-oriented, excellent communicator with outstanding time management and interpersonal skills (empathetic, team player, problem solver with excellent conflict management skills)
• Flexible, adaptable, assertive, and persuasive, as well as the ability to learn quickly, multitask, analyze, and prioritize responsibilities
• Personable with an excellent work ethic, a “whatever it takes” positive, solution-oriented attitude, and the confidence and drive to deliver results in a fast-paced, ever-changing environment
• Availability to work Monday-Friday, 8:00 am-5:00 pm in the Pacific time zone.

MORE REASONS TO JOIN THE HAWK RIDGE SYSTEMS TEAM

• Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, an Employee Assistance Program (EAP) and Wellness initiatives
• Competitive Compensation Plan
• 401(k) plan with Company Match
• Exceptional Time-Off Benefits, including Vacation, Paid Sick time and Holidays, your Birthday off, and a Diversity, Equity, and Inclusion day off of your choice, as well as Community Service days off!
• Outstanding Training, Onboarding, Mentoring, and Coaching
• Amazing growth opportunities provide unlimited opportunities for Career Development
• Work at a fun, successful, growing 25+ year-old Company with a team-focused culture
• Work/Life Balance: We give you the flexibility you need to succeed, and it is your choice if you’d like to work remotely or work out of one of Hawk Ridge System’s offices

Hawk Ridge Systems has determined that the new hire hourly pay range for this role is between $16.63 and $24.04. Your base pay will be based on a number of factors, including knowledge, skills, qualifications, experience, and location. Since we appreciate transparency, we are sharing that we expect to hire for this position up to mid-range (dependent on experience/location), which will allow you the opportunity to progress as you grow in your career. Additionally, since base pay is only one part of our total compensation and benefits package, we invite you to review all of the amazing benefits (above) that Hawk Ridge Systems offers, such as paid time off for your birthday, community service, paid parental leave, company match 401(k), etc.

If you would love being surrounded by the best minds in the industry and want to help drive our company’s success while thriving & growing in your career, apply for Office Administratorposition today! To learn more about Hawk Ridge Systems please visit our website: Hawk Ridge Systems - Better Engineering Starts Here

Hawk Ridge Systems are proud to be an Equal Opportunity Employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Hawk Ridge Systems prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Hawk Ridge Systems conforms to the spirit as well as to the letter of all applicable laws and regulations.