Office Administrator/Receptionist

Sage Hill & Redstone Physiotherapy is looking for a

- Highly motivated, self-initiated, and responsible professional

- Proven ability to multitask effectively

- Demonstrates accountability and reliability in maintaining patient accounts

- Obtains, records, and updates personal and financial information for Private, MVA, WCB, and PCN cases

- Excellent communication skills, interacting effectively with clients

- Performs duties such as answering phones, booking appointments, processing payments, and following up with clients and insurance companies

- Brings valuable experience in healthcare, with a preference for physiotherapy clinic experience

- Possesses strong computer proficiency

- Adept at greeting patients/clients and managing incoming phone calls

- Provides comprehensive front desk and clerical support

- Maintains a current and accurate filing system, files all correspondence

- Updates client records/tracker and monitors office supplies inventory

- Acts as a case manager for each client

- Responds promptly to client, insurance adjuster, physician, and staff inquiries

- Proficiently handles the processing of extended health care insurance

- Manages motor vehicle insurance clients and protocols

- Addresses worker's compensation board insurance clients and protocols

- Conducts daily cash transactions, maintains records

- Handles treatment charges and invoices with precision

Must be available Monday to Saturday and able to work at both Sage Hill Physiotherapy(NW) and Redstone Physiotherapy(NE).

Job Type: Part-time

Salary: $15.00-$16.00 per hour

Expected hours: 10 – 20 per week

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Bachelor's Degree (preferred)

Experience:

• Customer service: 1 year (required)

Language:

• English, Hindi, Punjabi (preferred)

Ability to Commute:

• Calgary, AB T3N 1L4 (required)

Work Location: In person