Office Assistant

We are looking to add to our front desk team at ProActive Physiotherap. We have a large inter-disciplinary clinic in West Kelowna and Peachland including Physio, RMT, Kinesiology and Osteopathy. We are well known in the community for our quality care and our focus on patient-centered care.

Duties:

- Greet and welcome patients and visitors with a friendly and professional demeanor

- Answer phone calls and direct as needed

- Schedule appointments and maintain the office calendar

- Assist with patient registration, including verifying insurance information

- Collect and process payments from patients

- Maintain patient records and ensure they are accurate and up-to-date

- Handle incoming and outgoing mail, emails, and faxes

- Perform general administrative tasks such as filing, photocopying, and data entry

- Assist with inventory management and ordering office supplies

Requirements:

- Previous experience working with "Jane" or similar system is preferred

- Previous experience working in a medical or physio office is preferred

- Excellent phone etiquette and customer service skills

- Strong organizational skills with the ability to multitask effectively

- Familiarity with phone systems and office equipment

- Proficiency in using Google Suite or similar software for basic office tasks

- Ability to work well in a team environment and collaborate with others

- Attention to detail and accuracy in handling patient information

- Front desk or receptionist experience is a plus

Please submit your resume highlighting relevant experience to be considered for this position.

Job Types: Full-time, Part-time, Casual

Salary: $17.00-$19.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• No weekends

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• Mandarin (preferred)

Ability to Commute:

• Kelowna, BC V1Z 4C9 (preferred)

Ability to Relocate:

• Kelowna, BC V1Z 4C9: Relocate before starting work (preferred)

Work Location: In person