Operations Manager

GFL Environmental is looking for an Operations Manager to join the team in Niagara Falls! The successful incumbent will plan, organize, control, and direct the activities of the facility operation to accomplish desired objectives in a safe and efficient manner. Provide leadership, which results in positive employee/employer relations and project a professional corporate image. Promote and manage effective and profitable operations and resource management, high production standards, a sound risk management program, and facilitate business expansion.

Operations:

• Supervise day-to-day operations of the facility.
• Assist in planning and the final approval of the daily work schedule.
• Establish priorities to meet customer service commitments.
• Establish and review productivity standards of all facility operations.
• Promote a strong customer focus throughout the operation.

Financial:

• Assist in development and execution of an operation profit plan that includes:

o Revenue retention & growth

o Cost of operations

o Growth objectives

o Set productivity standards

o Draft capital requests

o Ensure branch profit margins are met

• Develop and implement on-going cost control program that monitors buying practices of all supplies and services.
• Implement corporate guidelines concerning the Preventive Maintenance program that reduces down time, improves image, reduces maintenance costs and results in lowest cost service delivery possible.
• Ensure that all services provided by the facility operation are billed and revenues are collected on a timely basis.

Safety:

• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Ensure safe working conditions on jobsites.
• Investigate accidents and prepare necessary paperwork.
• Schedule, plan, and conduct safety meetings (monthly).

Personnel:

• Sustain a productive and motivated workforce by screening, selecting, hiring, training, developing and evaluating personnel required to meet service commitments.
• Adhere to all wage and hour laws and compensate personnel for services rendered in accordance with established guidelines.
• Establish and maintain high appearance standards throughout all operations.
• Practice progressive discipline with all employee performance issues.
• Ensure proper completion of field paperwork (work slips, driver logs, safety paperwork, etc.)
• Oversee recruitment, employee training and discipline of all Branch personnel.

General Requirements:

• Participate in local civic affairs and represent the company in a positive manner throughout the community.
• Follow and enforce applicable federal, state/provincial, and local laws, regulations, ordinances and other orders and adapt to all company policies, procedures and directives from Managers.
• Perform other job-related duties as assigned.
• Participate in facility on-call rotation.

Knowledge, Skills & Competencies:

• 2-3 years’ experience in the marine and/or waste industry considered an asset.
• Proven leadership and communication skills.
• Ability to read and interpret documents such as safety rules, vessel general arrangements, instruction and procedure manuals, routine reports and correspondence and speak effectively.
• Excellent communication skills (verbal and written).
• Excellent organization, planning and prioritization skills.
• Able to work independently with minimal supervision.
• Strong attention to detail and accuracy.
• Ability to remain calm under pressure and to meet deadlines.
• Meet Company requirements for a safety sensitive position.

Physical/Mental Demands:

• Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and climb.
• Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds.

Working Conditions

• Work in an office environment 80% of the time, 20% spent in the field.
• Ability to work in a face paced environment.
• Some travel required.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.