Operations Manager

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Damco Distribution Canada, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

• Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Plans, schedules, and manages the daily work activities within the departments to meet or exceed established key performance indicators (KPIs).
• Distribution focus: oversight of shipping/receiving, picking/packing, inventory and VAS activities.
• Experienced in rapid carton throughput – import deconsolidation/domestic consolidation
• Store delivery focus: unloading, sorting, segregating, palletizing, load out.
• Leverages continuous improvement methods to enhance labor productivity and process accuracy while maintaining a clean and safe work environment.
• Performs managerial functions, such as, mentoring, coaching, administering performance reviews, conducting disciplinary actions and interviewing employment candidates.
• Trains and ensures all assigned associates are aware of and comply with company, government and customer policies, procedures and regulations.
• Implements, improves and maintains the operational functions of the departments while achieving effective and efficient service to the customer with a focus on quality, productivity, safety and loss prevention.
• Establishes productivity and quality control standards, develops budget and cost controls, and obtains adherence through follow up and due diligence.
• Manages operating budgets to meet the planned volume for the year including cost analysis, P&L accountability and labor productivity.
• Works directly with all levels of associates to ensure procedures are followed consistently and best practices are adhered to regularly.

• Manages up to 10 employees with an additional 150+ indirect reports including picking, put-away, shipping and inventory control departments.
• Is responsible for the overall direction, coordination, and evaluation of these operational units. Responsibilities include manpower planning, assigning and directing work assignments, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

• Bachelor’s degree (BA/BS);
• Five to ten years related experience and/or training; or equivalent combination of education and experience.
• Various levels of P&L experience highly desired.