Operations Supervisor

Work setting

• Restaurant and food service

Responsibilities

Tasks

• Requisition or order materials, equipment and supplies
• Co-ordinate activities with other work units or departments
• Consult with clients after sale to provide ongoing support
• Resolve product and service related problems
• Inspect kitchens and food service areas
• Ensure food service and quality control
• Conduct training sessions
• Conduct performance reviews
• Resolve problems that arise, such as customer complaints and supply shortages
• Maintain inspection records and complete inspection reports
• Resolve work problems and recommend measures to improve productivity

Supervision

• Working groups

Experience and specialization

Type of product

• Food and food products

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• Database software
• Point of sale system

Area of work experience

• Food services

Area of specialization

• Operations management

Additional information

Security and safety

• Driver's validity licence check
• Driving record check (abstract)

Transportation/travel information

• Valid driver's licence
• Own transportation
• Parking paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Gasoline paid
• Mileage paid

Other benefits

• Free parking available
• Travel insurance