Operations Technology Administrator

Summary

Job Title: Operations Technology Analyst

Location: Tumbler Ridge, BC

Pay Rate: $87,000-$90,000/ annually

Language of Work: English

Start Date: When filled

Schedule / Terms of Employment: 8 hour shifts (5 days on, 2 days off)

Primary Purpose

The Operations Technology Administrator is responsible for the maintenance, configuration, support, and reliable operations of our Operational Technology Applications, especially our Fleet Management System - Wenco FMS, and our Drilling Application - CAT Terrain Systems across Conuma's mine site properties.

Duties and Responsibilities

• Administer Conuma's operational technology system, including Wenco FMS and Cat Terrain for Drilling.
• Supporting, integrating, and acquisition of other operational technology systems.
• Provide operational support for engineering and real-time applications and technical infrastructure.
• Provide second-level technical support for local mines, act as the top tier of the internal OT system support function to the users, and escalate complex issues to vendor support teams.
• Work closely with Dispatchers, the IT Server team. the Networking team, and on-site electricians to respond to support requests and remediate issues at the earliest opportunity.
• SME role in integrating equipment data relevant to equipment maintenance to the EAM system and other improvement projects for Maintenance Processes and Operations.
• Delegate and oversee completion of mobile equipment hardware support needs, supporting in-field electricians and maintenance teams as required.
• Monitor Mesh network communication and onboard radios on all equipment in the Mine Pits.
• Build and support custom database-driven reports that drive operational improvement using SQL, Excel Power Query (M-Code)/PowerPivot, and Power BI.
• Uphold data accuracy and integrity standards by monitoring inbound data and resolving issues.
• Decrease mean-time-to-repair of the overall OT support function.
• Provide thorough technical documentation for bugs, issues, and system improvements. Provide follow-up responses as required and drive tickets through to resolution and implementation.
• Prioritize and manage work according to operational needs and provided priorities.
• Build positive working relationships with internal and external customers and vendors and attend weekly meetings to review progress and priorities.
• Standardize system use and configuration across the enterprise; create and disseminate end-user documentation and training materials.
• Lead by example, uphold, and promote Conuma's unwavering focus on safety.
• Manage system upgrades, patches, and new releases in coordination with Operations and other stakeholders.
• Manage user access to systems and reporting.
• Comply with all Conuma Resources policies and procedures.
• Other duties as assigned.

Qualifications and Experience

• University degree in IT/Computer science, engineering, or equivalent experience.
• Mining experience is highly desirable. A mining engineering degree is preferred.
• 2+ years experience using or administering mining technology systems, e.g., Wenco, Minestar, CAT Terrain, Modular, in a role such as a system administrator, dispatch engineer/supervisor, system analyst, senior dispatcher, network administrator, communications system specialist, ect.
• Familiarity with mobile equipment, fleet management system hardware/software installation and configuration.
• Knowledge of network-based, high precision GPS hardware and systems (e.g., Trimbler, Novatel).
• Proficient with office applications (Teams, SharePoint, Excel, Word, PowerPoint, Outlook, ect.).
• Experience with Rajant Wireless networks would be a vital asset.
• Experience working in an ERP environment (e.g., Microsoft Dynamics 365) and Asset Management System is highly desirable.

Skills and Abilities

• A strong team player, yet self-driven with the ability to work independently for long periods.
• Excellent interpersonal, written, and oral communication skills in English, with the ability to understand educate, and build relationships with internal and external clients and vendors.
• Analytical and happy to question the status quo.
• Exercises good judgement in commercially impactful decisions.
• High dependability for achieving results.
• Driven by continuous improvement.
• Excellent attention to detail and maintains a high degree of accuracy.
• Class 5 driving license with good driving record.

Wage and Benefits

Conuma Resources provides competitive wages and benefits. Benefits include paid vacation, 7% RRSP matching and extended health and dental care.

Pre-Employment Testing

Please be advised that all selected applicants will be required to complete pre-employment testing.

Work Location / Travel

Employee bus transportation is available from Tumbler Ridge (Brule Mine and Wolverine Mine), Chetwynd (Brule Mine and Willow Creek Mine), and Mackenzie (Willow Creek Mine).

Please be advised that Conuma Resources does not offer camp accommodations or Fly-In Fly-Out opportunities. Conuma believes in supporting our local communities by promoting them as a place for our employees to call home.

Company Information

Conuma is a leading Canadian producer and exporter of metallurgical coal for the global steel industry. Products from our three mine operations in Northeastern BC, Brule, Willow Creek and Wolverine, leave us well-positioned to serve customers in South America, Europe and Asia.

Five time winner of the Edward Prior Mine Safety Award for the lowest injury frequency rate in British Columbia, Conuma continues to lead the industry with multi-million-dollar investments in the latest collision avoidance and fatigue monitoring safety technologies for the protection of our employees. Safety is not a goal to be achieved, it is our standard of expectation.

Conuma is much more than metallurgical coal. Conuma and its employees are embedded in our communities. The company’s Pay It Forward program began in 2017 and since then has raised over $325,000 in support The Children’s Foundation. Locally, Conuma’s employee winter hockey matches ensure much-needed donations to the Food Bank, while in the summer, our employees get together to assist the local high school teams as they prepare their go-karts for the Conuma Challenge.

Our local communities in Northeastern British Columbia are amongst some of the most beautiful surroundings in North America. At the Tumbler Ridge UNESCO Global Geopark, employees can enjoy almost limitless hiking amongst some of Canada’s biggest waterfalls, ride through ATV and snowmobile trails, explore 97 million-year-old dinosaur footprints, ski cross-country trails, play ice-hockey, swim indoors and out, cycle, and enjoy the sense of community only a small town provides. An hour and a quarter away, Chetwynd is famous for its chainsaw wood carvings and offers a range of kayaking, snowmobiling and rock-climbing opportunities. Regarded as a wonderful place to raise a family, with affordable costs of living, Northeast British Columbia is the outdoor paradise our employees are proud to call home.

Conuma Resources is an equal opportunity employer.

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