Order Entry Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably.

Your responsibilities

• Accurately and efficiently enter customer orders, ensuring all details, including product information, quantities, pricing, and delivery instructions, to allow order execution in the system.
• Collaborate closely with Sales, Operations (planning, shipping, purchasing, etc.), Customer Service, to clarify order specifications and address any customer inquiries or concerns.
• Issue acknowledgments of receipt of orders to customers.
• Prepare shipping requests with all required information.
• Inform customers of delivery delays.
• Collect and archive documentation regarding the orders and records assumptions and decisions taken during the process in the systems in scope of responsibility.
• Continuously assess the end-to-end Order Entry workflow, identifying areas for process improvement and efficiency gains.
• Collaborate with cross-functional teams to streamline procedures, reduce errors, and enhance the overall efficiency of the Order Entry process.
• Implement improvements, such as automation.

Your background

• College or university diploma or equivalent required; bachelor’s degree in business, or related field.
• Experience in Order Entry, data entry, or a related role, emphasizing a commitment to continuous improvement.
• Proficiency in data entry software, order processing systems, and Microsoft Office Suite (Outlook, Excel, Word, etc.); SAP (Required).
• Exceptional organizational skills, attention to details, and the ability to manage multiple tasks and priorities effectively.
• An initiative-taking mindset and dedication to process improvement.
• Strong problem-solving abilities.
• Effective communication skills; and comfort in written and oral communications in English.
• French an asset.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and support-ed. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage appli-cants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces. #LI-Hybrid