Address
Form of work
SalaryOrder Entry - Customer Care Specialist
Join our team and help us deliver exceptional service to our customers.
There is beauty in being a part of a founding team. ***The possibilities are endless***.
Due to IPC being in the early stages of manufacturing and distribution, the ideal candidate will need to lend a hand wherever it is needed and wear many hats.
Job Description
- Collaborate closely with the sales personnel to enhance the overall customer experience.
- Enter and Manage orders and customer interaction, ensuring accuracy and timeliness.
- Work with various teams to coordinate and resolve any issues related to customer orders.
- Demonstrate meticulous attention to detail to ensure a seamless customer order process.
Job Requirements
- Proficiency in utilizing the Microsoft Office Suite.
- B2B customer service / Order Entry experience; manufacturing industry experience is highly preferred.
- Possession of a high school diploma or equivalent.
- A minimum of two years of experience in customer support.
- Preferred prior experience in order processing.
- Demonstrated exceptional time management skills, consistently meeting deadlines.
- Ability to travel internationally for training purposes.
Job Details
- Pay range: To be discussed.
- Schedule: Monday-Friday, 8:00am-4:30pm
- Location: onsite at our North Bay office.
- Benefits: Dental, drug, disability.
Job Type: Full-time
Salary: $18.00-$22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Education:
- Secondary School (preferred)
Experience:
- Data entry: 2 years (preferred)
Ability to Commute:
- North Bay, ON P1A 0E8 (required)
Ability to Relocate:
- North Bay, ON P1A 0E8: Relocate before starting work (required)
Work Location: In person
