Parking Lot Supervisor - Year Round

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.
At present some of our Winter Employee Perks include:

• LLSR lift pass (valued at approx. $1,200)
• Reciprocal discounts with other Ski Resorts
• Free group lessons and discounted private lessons through snow school
• Free LLSR recreational opportunities including guided snowshoe tours and tubing
• Free employee transportation from Lake Louise, Banff and Canmore
• Food and Beverage discounts at designated cafeterias and restaurants
• Friend and Family discounted day passes
• Retail, Rental and Repair discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Optional subsidized staff housing for full-time employees
• Awesome Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes
• Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply

Job Description:

Reporting to the Operations Manager, the Parking Lot Supervisor will be responsible for over-seeing the day to day operations of the Parking Lot, including traffic control, pass checking, visitor reporting, and attentive monitoring of all Parking Lot activity.

Job Responsibilities:

• Lead, direct & motivate all employees while working in a “hands-on” environment
• Ensure a positive employee experience through training, motivation & ongoing development of all employees
• Training of new employees in departmental procedures and expectation as well as safety
• Complete scheduling of staff to ensure adequate coverage and monitor staff performance
• Meet or exceed labor targets through proper control methods dependent on levels of business
• Cash control, including parking ticket transactions
• Direct traffic and assist in finding parking spots/ assist in reserved parking area, RV parking area
• Parking lot and lodge decks to be monitored; cleaned and swept clear of snow/garbage as needed throughout the day
• At end of day assist in vacating Parking Lots, checking lots for garbage, remove and put away necessary signage
• Ensuring all Parking Lot attendants are working in a safe, efficient and friendly manner, enabling guests fast access to resort facilities.
• Ensure a positive guest experience including interaction & satisfaction
• Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
• Assist the Operations Managers with various tasks as required.

Job Requirements/Qualifications:

**The successful candidate must have a valid drivers license; previous Winter driving experience; a driver's abstract and a claims experience letter from a previous insurer stating 3 years claims-free**

• Minimum 1-2 years’ experience in a supervisory position of a team of 5 or more[EF2]
• Able to work in adverse weather conditions
• Excellent positive attitude
• Strong interpersonal skills
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Follow all LLSR policies and procedures
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Valid Class 5 Alberta Driver’s license (or international equivalent) with clean driving record (abstract/traffic history report must be provided before commencement of employment)

Work Schedule:

4 days on/3 days off