Address
Form of work
SalaryWhat will be your daily pursuit?:
Leading our amazing Front Desk team in providing our guests with top-notch service and a welcoming Jasper adventure!
What perks can you expect?:- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price!
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks
- Review and verify the work of hotel Front Desk clerks
- Supervise the activities and coordinate the scheduling of the Front Desk team
- Arrange training and orientation of all new Front Desk team members
- Coordination of Front Desk activities with other departments
- Enter rooming lists in the computer system
- Coordinate handling of all tours and tour policies
- Ensure accurate room counts are kept
- Submit room forecasting and progress reports
- Open and close room availability when necessary
- Effectively handle guest inquiries and complaints
- Learn procedures and functions of hotel Front Desk clerks
- 2+ years experience in a major hotel, one year of supervisory experience an asset
- Able to speak, read, write and understand the primary language(s) used in the workplace
- Good communication skills, both verbal and written
- Most tasks are performed in a team environment with the employee acting as a team leader
- Able to work with minimal direct supervision
- Basic computational ability
- Basic computer skills
- Knowledge of hotel computer accounting programs, such as Maestro
- Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
Closing:.
