Address
Form of work
SalaryMain Objectives
- Provide excellent customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public
- Establish a perceived value for Guest Services that exceeds the expectations of customers and tenants
- Up to 20 hours per week.
Responsibilities and Duties
- Gift Card Sales
- Daily deposits and reconciliation
- Shift reports and logs
- Prepare and manage various customer tracking initiatives
- Resolve and/or forward to the appropriate department any and all customer comments and/or inquiries
- Assist Security and Maintenance with various situations, i.e. missing children, tenant requests
- Assist with various on-site promotions and events
- Complete other projects as directed by management
Qualifications and Skills
- Basic accounting knowledge (i.e. balancing cash with receipts)
- Strong computer skills
- Understanding of good customer service practices
- Strong communication and organizational skills
- Excellent interpersonal skills
- Mature, enthusiastic, outgoing
- Must be prompt, reliable, personable
- Able to work flexible hours including evenings and weekends
- Must be self-motivated as well as a team player
Job Type: Part-time
Job Type: Part-time
Salary: $18.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
