Part-Time Site Assistant (Vancouver)

About City University of Seattle:

City University of Seattle (CityU) is a distinguished and comprehensive private nonprofit university and an affiliate of the National University. We serve students regionally, nationally, and globally, reaching across borders to impart knowledge and empower individuals. With a focus on adult learners and online students, we provide flexible, accessible programs tailored to meet the needs of the modern learner. Offering over 60 academic degree programs, we are committed to expanding our student's knowledge, skills, and possibilities. Our mission is deeply rooted in the belief that education can improve lives. We invite you to join us in our commitment to fostering community, promoting diversity, and providing an environment where every student can thrive and achieve their educational goals.

Job Description:

Job Summary:

Provide efficient and friendly services to students, faculty, and staff members. Support the effective operations of the Vancouver site. Assist with general office duties and tasks.

Essential Duties and Responsibilities:

• Work closely with site staff to ensure effective and efficient site operations. Support students, staff, and faculty on-site to maintain a positive learning and teaching environment.
• Cooperate with other departments to resolve student or site issues promptly and professionally.
• Work with local staff to coordinate events onsite, including monthly information meetings.
• Work with the IT department to gain basic knowledge to help students with computer or network issues.
• Provide front desk coverage and customer service to students, instructors, and property management with other support staff. The critical function is to answer phones and service face-to-face student interactions.
• Coordinate classroom availability and scheduling, ensuring buildings and classrooms are open on time and equipment is operational and available. Ensure that classrooms are properly cleaned in a timely and professional manner after all classes and events.
• Oversee the exam proctoring process.

Requirements:

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Minimum of 1 year of customer service, front desk, or related experience.
• Must demonstrate a high level of customer service, attention to detail, and organizational and problem-solving ability.
• Ability to perform job duties with minimal supervision, effectively prioritize work, multi-task, and adjust to changing workloads and deadlines.
• Ability to maintain a high level of discretion and confidentiality.
• Ability to read, analyze, and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine correspondence.
• Must have reliable transportation to travel to other sites as needed.
• Proficiency with MS Office products.

Additional Information:

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is frequently required to stand, stoop or bend, talk, reach, use repetitive motion of hands/wrists, sit, grasp or handle, hear, feel, and walk.
• The employee will regularly use cleaning products such as disinfectant, whiteboard cleaner, etc.
• The employee is occasionally required to use repetitive motion of the feet and kneel.
• The employee must frequently lift, carry, push, or pull up to 50 pounds.

Working Conditions:

The working conditions described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Work is generally performed indoors in a typical office/front desk setting.
• Attendance in evenings or weekends may be required based on site schedule.
• This is an on-call position with flexible hours.

Salary:

CAD 22/hour.

Application Instructions:

City University of Seattle accepts applications through this online process only. For consideration, please submit a complete application packet. A complete application includes the following:

• Completed Electronic Application Form
• Resume

Once you have created a profile, please remember to record your password. Responses will be sent to your Interview Exchange account if you use the 'Help Desk' feature. A hiring manager will contact candidates with qualifications and experience most aligned with current needs. Once the position is filled, you will see a status update in your account profile.

If you encounter technical problems while applying for a position, please use the 'Help Desk' feature in your Interview Exchange account to submit the issue to technical support. For non-technical issues or questions, please email employment@cityu.edu.

City University of Seattle is an equal opportunity employer and is continuously working to build a diverse faculty and staff. City University strongly encourages inquiries from all qualified individuals interested in becoming part of the CityU team, including women, Aboriginal peoples, persons with disabilities, and members of visible minorities.