Part Time Weekend Support Team Member -Joan's Place

Hours of Work: Permanent Weekend position- Sat/Sun 9am-5pm and Sat/Sun 1pm-9pm

Possibility of additional casual hours – shifts include days, afternoon/evening and overnights

Position Description

All Joan’s Place Team Members are responsible for providing practical support to all residents and ensuring the smooth operation of the shelter. A main focus of the Shelter Counsellor, in collaboration with the rest of the team, is to create and monitor strength based individualized plans with each woman staying in the shelter to help facilitate meeting her needs/goals, as well as to provide harm reduction and trauma informed care to high acuity individual.

Responsibilities include

Service Delivery:

· Provide all care, advocacy, counselling, and listening from a trauma informed care lens;

· Build therapeutic relationships with all residents;

· Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities.

· Provide practical support for all aspects of resident stays;

· Ensure the well-being of all women and children by maintaining a clean facility;

· Provide information, education, referrals, and support to the residents as needed;

· Collaborate with Outreach Coordinators and the other Shelter Counsellors to create individualized plans for each resident and family;

· Provide referrals and advocacy to ensure that residents have necessary support to deal with barriers regarding housing; and

· Support women and families in preparing for their move into housing including helping them to arrange utility hook up, financial planning, food planning, locating furnishings, community mapping, and developing a housing preservation plan to reduce the risk of future homelessness.

Administration and Operations:

· Answer shelter phone and record all calls, screen requests for entry and respond to information requests;

· Complete intake and departure process with each woman/family;

· Maintain accurate case management and stats keeping records;

· Maintain accurate records in the HIFIS database;

· Assist with transportation as needed and available;

· Assist with the daily operation of the shelter including but not limited to the sorting of donations, cleaning, sorting and upkeep of toys, and assisting with the groceries and food inventory; and

· Participate in Women’s Housing training opportunities as a part of continuous improvement.

Qualifications:

Required:

• Experience working with Indigenous communities and cultures
• Demonstrated experience working with the complex needs of people experiencing homelessness
• Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset
• Ability to work independently and with a team:
• Accurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset)
• Good communication and organizational abilities
• Crisis intervention skills
• Cultural awareness, and respect for women and children of various backgrounds

Asset:

• Bachelor’s degree in Social Work, Justice Studies, or other human service field OR an equivalent combination of education and experience
• 2 or more years of case management experience is preferred
• Class 5 driver’s license
• Valid First Aid/CPR certification – must be obtained within the first three months of employment

YWCA Regina Employment Benefits:

• Flexible work schedule
• 10 - Stat Holiday Days + 3 - YWCA Regina recognized days paid
• Paid vacation days, accrued based on hours worked
• Casual dress code
• Use of YWCA vehicle as needed – for work purposes – with proper credentials

Job Types: Part-time, Permanent

Salary: $22.80-$27.71 per hour

Benefits:

• Casual dress
• Company events
• Paid time off
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Every Weekend

Work Location: In person

Application deadline: 2024-03-29