Product Designer

Senior Product Designer

Remote - Kitchener, ON

Encircle is leading the $1.6 trillion dollar property insurance industry out of the dark ages of pen and paper processes, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals around the world to process claims faster. We’re a remote-first company with a collaboration hub located in the heart of downtown Kitchener. We’re looking to add new members to our all-star team as we continue to grow and scale!

About the Role

The Product Designer will transform complex workflows into intuitive, functional and engaging user experiences. As an experienced Product Designer you are comfortable running your own design projects from research to release, collaborating business wide and sharing often.

Craft – You will make meaningful contributions that raise the level of quality in our products and influence the completeness of other projects across the team. As a senior Product Designer, you apply just as much energy to solving user journey's and workflows as you do to highly-polished and beautiful visual design.

Quality – You care about the work you are doing. In your process, design does not end when you hand the figma board over. You want to be part of the build and quality control for the work you designed and make sure it's right.

• Passion – As a Senior Designer you are driven to not only work on what’s assigned, but hunt for areas of improvement and fine-tuning. We encourage innovation and use design to differentiate us from our competitors.

What You’ll be Doing:

Run your work through the entire design process from research and ideation all the way to high-fidelity design, spec’ing and testing. UX, PM and Engineering work as a team.

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Design experiences for our entire product suite - Web, Mobile & Tablet (iOS & Android). You will be working in the weeds with features, and high level with frameworks, systems and patterns.

Collaborate and partner closely with Product, Engineering, Customer Support, Senior Stakeholders and actual customers to take products from concept to release.

Collaborate with other Encircle designers to ensure consistency across our experiences and across different user scenarios and platforms.

Share early and often keeping stakeholders and teams updated on what you’re designing and the state it’s in. We believe the best UX is a whole team effort.

Design and facilitate co-creation workshops to define opportunities, gather feedback and ideate. It’s important to get perspectives from others, including customers.

Find creative ways to continuously learn from customers, users and each other; Research and synthesize needs to help conceive, define, test and evolve solutions for our product.

Help grow and mature the design culture at Encircle. Contribute to grow our strategy, design practice, design systems, processes and principles.

• Spend time to understand the market we are in and the customers and users who use our products daily. We are solving complex, on-the-job problems for restoration professionals on a hectic and noisy job site.

What You’ll Bring:

A degree in design or a related field, or relevant work experience as a Product Designer and/or UX Designer with 5+ years of experience.

Have high-level experience with the entire product design process, from research and problem discovery through to detailed interaction and visual design.

Highly proficient in creating user journeys, wireframes, prototypes and high fidelity design using Figma. Know how to create and use components to help grow our design system. Know how to spec work for developers to understand.

Demonstrate deep expertise in understanding technical constraints, and finding creative solutions to design challenges.

Familiarity with usability testing and a commitment to a user-centered design approach, incorporating feedback to enhance the overall experience.

Analytical thinker who is both comfortable talking design with designers and data models with developers.

• Comfortable working in a flexible, adaptive and quick-changing environment.

Reporting

This role reports to the Director of Product Design.

Encircle is an equal opportunity employer that does not unlawfully discriminate against any employee or applicant based on race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender identity, gender expression, creed, sex, sexual orientation, age, record of offences, marital status, family status or disability. Encircle is committed to a fair and inclusive work environment. We will endeavour to accommodate the needs of qualified applicants in all parts of the hiring process.

At Encircle, we VALUE the team we’re building!

• Define your own BALANCE - we want our team to take the time they need with flexible work arrangements, and self-managed vacation time, so they're well-rested and energized.

• Work where you WORK BEST - we invest in creating both a comfortable work-from-home environment for our employees with the flexibility to join us in our co-working space (collaboration hub) in downtown Kitchener.
• We are PEOPLE-FOCUSED and our success is achieved through a culture of collaboration, trust and transparency.
• Choose your path and we’ll support your continued GROWTH along the way.
• Your personal WELL-BEING is important to us and we’ll provide the support you need to bring your best self to work every day.