Program Coordinator And Translator

Description

At General Dynamics Land Systems we put our Customers at the centre of everything we do. Our commitment to protect and enable the people who serve drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.
Delivering an exceptional Customer experience in this position looks like:
Delivering on our promises – Meet the customer “want” with high-quality and reliable performance; timely and helpful responsiveness; set high expectations and standards
Be a genuine partner – Positive internal & external collaboration, builds trust and teamwork; don’t be afraid to say when you don’t know or need help
Be accountable - Respond to inevitable shortfalls with honest, prompt corrective actions, demonstrate humility, judgment and drive; be proactive to provide solutions, even “outside your lane”
Be one Company – Transcendence in representing all aspects of GDLS with all Customers
Listen and ask – Complex problem solving, relentless communication; promote culture of decision-making at the lowest level; communicate to balance competing factors (technical, cost, schedule)
Make it easy to do business with us – Responsive to Customer needs and wants, little things go a long way, consensus when possible, strengthen your understanding of our products and services
Balance our business priorities - Ownership of deliverables and stewardship of Customer trusted resources; compromise for win-win results
Key Job Elements:

• Responsible to coordinate, track and maintain the management of program documents and correspondence, including business communications, letters and presentations for internal and external audiences
• Responsible to manage the program risk register and action logs
• Provide Arabic to English, English to Arabic interpretation and translation both written and verbal
• Demonstrate breadth of knowledge and communication skills to support technical customer interactions in English and Arabic
• Support, help coordinate and host customer and key leader visits and events, including providing translation
• Provide guidance and cultural awareness for best practices on communication with Middle Eastern customers
• Update and maintain vehicle configuration records in the GDLS-C database
• Maintain program trade compliance records and coordinate authorization application documentation
• Maintain work orders to reflect approved budgets and schedule
• Maintain material shipping records
• Maintain and continue to develop and improve an English/Arabic glossary
• Assist in preparing documents for contract deliverables and manage tracking and reporting
• Assist in coordinating Integrated Product Team meetings
• Assist in development and management of program metrics and reporting
• Assist in the development of bid and proposal documents
• Assist in management of Continuous Improvement initiatives

Required Qualifications:

• University degree or college diploma in Arts, Social Sciences, Program or Business Management or a technical field
• Experience drafting business correspondence and delivering presentations in English and Arabic
• A professional business demeanor focused on customer and stakeholder satisfaction
• Demonstrated initiative and results oriented behaviour
• Demonstrated ability to manage projects, tasks and schedules
• Excellent planning, time management and organizational skills
• Strong oral and written communication in both English and Arabic
• Strong interpersonal skills and demonstrated ability to work as part of a team
• Strong computer skills (MS Office: Word, Excel, Access, PowerPoint, Outlook)