Reception And Office Administrator

At West Coast Machinery, we pride ourselves on hiring exceptional individuals who are dedicated to meeting our customers’ needs. With our two divisions, ShearForce Equipment excavator attachments, and Work Truck West truck equipment, we operate in fast-paced and evolving environments. Located in the Fraser Valley within the Gloucester Industrial Park in Langley, BC, we are currently seeking a dynamic Reception and Office Administrator to join our progressive team.

Position Overview: As the first point of contact and a crucial member of our front office team, the Reception and Office Administrator will play a pivotal role in ensuring smooth office operations and providing excellent customer service. This position offers an outstanding opportunity for individuals seeking to gain valuable administrative experience and develop professional skills in a supportive and stimulating team environment.

Key Responsibilities:

• Answering phones and greeting customers.
• Directing inquiries to the appropriate departments.
• Managing incoming and outgoing mail flow.
• Data entry and maintaining accurate records.
• Order office supplies, perform light office cleaning, and manage filing systems.
• Process credit card payments from walk-in customers.
• Assist department managers with ongoing and special projects as needed. This could include operations, marketing, IT and HR-focused projects.

Accounting Duties:

• Manage overdue accounts and address billing inquiries.
• Post payments on account and deposit received cheques and cash.
• Conduct credit applications, including contacting references for credit checks.
• Perform weekly bank reconciliations.
• Assist Accounts Payable as required.

Qualifications:

• Minimum Grade 12 Diploma.
• Previous experience in a fast-paced environment.
• Strong organizational and communication skills.
• Positive, enthusiastic, and hardworking attitude.
• Proficient in MS Word, Excel, and PowerPoint.
• Previous administrative experience in the equipment or automotive industry is an asset.
• Previous accounts receivable experience is an asset.
• Familiarity with warranty submissions is an asset.

Position Details:

• Full-time and permanent.
• Start date: Immediate.
• Work hours: Monday to Friday, 8:00 am – 4:30 pm.
• Wage: $22-$28/hr based on experience.

Comprehensive Benefits Package:

• Basic and extended health coverage, including massage therapy, naturopathic medicine, chiropractic, and more.
• Dental coverage.
• Medical Services Plan (MSP) for yourself and eligible dependents.
• Prescription drug coverage.
• Long-term disability.
• Paid vacation available in the first year.
• Access to a student financial aid program for job-related training and educational courses.
• Opportunities for training and development.
• Encouragement of a healthy work/life balance.

How to Apply: Please respond to this posting and include your resume when applying. While we welcome all applications, we will only contact those candidates whose knowledge, skills, and abilities align closely with the requirements of the position.

Visit our websites at worktruckwest.com and shearforce.ca for more information about our company. Follow us on social media: Work Truck West on Facebook, ShearForce Equipment on Facebook, and on Instagram @work_truck_west and @shearforce_equipment. Check out our video on YouTube to see why we do what we do every day to make first-class work trucks and meet our customers' needs.

Job Types: Full-time, Permanent

Salary: $22.00-$28.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Work Location: In person