Receptionist

Work setting

• Dental practice
• Community dental clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks
• Invoice patients for dental services

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• MS Office
• Electronic mail
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Technical terminology

• Dental

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Benefits

Health benefits

• Dental plan

Other benefits

• Team building opportunities
• Parking available
• Wellness program