Sales Operations Supervisor

Job Title:Sales Operations Supervisor

Reporting To: President

Pay: Competitive pay plus benefits

Job Type Full-Time, On-site

Start Date: March 25, 2024

Shift: Day Shift Mon-Fri (Overtime may be available)

Location: 1 Firestone Rd. Unit 43, Strathroy Ontario

At QUINN, we are getting set to open our new plant and need energetic and positive people to grow it! If you have framing or industry experience with air tools and automation building structural wood wall panels and you have a strong desire to learn more about the business, check us out!

About Us

QUINN is part of a family-owned group of companies including Moffatt & Powell RONA and Watford Roof Truss. We provide professional design services and manufacture prefabricated wall panels for Lumber and Building Material yards and builders.

Our Vision

Empower Future Living. Our long-term aspiration is to inspire industry peers to build homes more efficiently and sustainably for people to thrive in our communities.

Our Mission

Building Better Homes Faster. We accelerate superior home construction improving speed and quality while reducing waste with innovative practices, advanced automation, and sustainable methods to achieve our vision.

Our People, Culture & Values

Dedicated to trust, integrity, and support, QUINN fosters a familial atmosphere that emphasizes compassion, diversity, and safety. Our entrepreneurial spirit, commitment to continuous improvement, and openness to fresh thinking drive outstanding performance, delivering excellence for our employees, customers, and community.

Your Role

At QUINN, we are getting set to open our new plant and need an energetic, positive leader to help us succeed! In the pivotal role of Sales Operations Manager, we are seeking a strategic thinker who is a highly competent people-oriented, customer-focused, sales support and process-driven individual with a mind for cost efficiency. This dynamic role encompasses administration, sales, operations, design, production, dispatch, people leadership, end-to-end processes, customer experience, continuous improvement, database management and health and safety compliance. The candidate will have a proven ability to seamlessly coordinate these functions to ensure optimal efficiency, high-quality output, and exceptional customer satisfaction. You'll drive a culture of continuous improvement, lead a dedicated team, and uphold the highest standards of health and safety compliance. This multifaceted role goes beyond this description and is integral to our commitment to excellence, innovation, and the delivery of top-notch prefabricated wood wall solutions to our valued customers.

Responsibilities

• Oversee Sales Operations workflows, data management, production, scheduling, people management
• Building and leading cross-functional teams and culture with fresh thinking and drive for success
• Analyze KPIs, process, production and costs to identify areas for improvements and optimization
• Operate with integrity and ensure adherence to rules and workplace policies and procedures
• Implement and maintain quality control workflow processes to ensure high-quality production
• Effectively build relationships with vendors, customers and teams
• Accountable for all aspects of Sales Operations performance meeting objectives with efficiency
• Maintain a clean and safe workplace

Qualifications

• University or College education (Business/Operations/Psychology, related management experience)
• Min of 5yrs of people management, decision-making, and good judgement skills
• Fluency in English (reading, writing and oral communication) and performing basic arithmetic
• Leading by example with integrity, positive attitude, trust, respect, recognition, and ability to listen
• Effective communication with direct reports, cross-functional teams and management
• Building effective teams that take accountability, have pride in their work, company and teammates
• Creating a safe work environment and culture of diversity, inclusion, equality, and passion for growth
• Performance management, holding people accountable and managing difficult conversations
• Strategic thinking and effectively identifying bottlenecks and solutions to address opportunities
• Effectively lead, delegate and execute continuous improvement and change management initiatives
• Ability to manage, prioritize, sustain focus and in control in a fast-paced, demanding environment
• Go above and beyond meeting the needs of the business, employees, customers
• Building strategic relationships with vendors, customers, and community
• Able to learn and manage multiple software platforms (BisTrack/MiTek software an asset)
• Entrepreneurial mindset to improve operational efficiency and customer experience
• Administration, tracking and reporting on KPIs, key results and CIP initiatives
• Effectively manage leads, working with the team and customers to drive initiatives and grow sales
• Basic knowledge of MS Office programs and tools
• Able to work remotely or in the office as required
• Able to work overtime and travel as needed

Benefits

• Comprehensive benefits (health, dental, vision, life)
• Employee assistance program
• Company match RRSP program
• Career development and training
• Work indoors year-round
• Tuition reimbursement
• Company Perks
• Paid Vacation
• Paid Sick Days

QUINN Building Components is set to grow, and we are committed to a diverse, inclusive, and barrier-free workplace. Only candidates being considered will be contacted. We appreciate your interest!

Job Type: Full-time

Salary: $70,000.00-$85,000.00 per year

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• people management: 5 years (required)

Ability to Commute:

• Strathroy, ON N7G 4L9 (required)

Ability to Relocate:

• Strathroy, ON N7G 4L9: Relocate before starting work (required)

Work Location: In person

Application deadline: 2024-02-27
Expected start date: 2024-03-25