Reference Number
7013600101
Description
- Achieve sales targets as defined by Sales Manager
- Ensure thorough knowledge on all products
- Maintain regular customer call cycle
- Develop and maintain excellent customer relationships
- Gather thorough knowledge of competitor environment
- Ensure products optimally displayed in stores and in-store branding is optimized
- Develop good understanding of customer needs
- Grow existing product range within customers
- Identify opportunities within existing customers
- Follow up on any customer requests
- Monitor the market for sales opportunities
- Consult price trading with Line Manager
- Supply new customers
- Monitor sales and profit for each account.
- Assist customers pro-actively
- Provide open lines of communication
- Provide feedback and resolve outstanding orders
- Implement quick responses to customers
- Resolve customer complaints effectively
- Develop good understanding of customer needs
- Provide support to customers to increase sales
- Assist the customer with - Returns - Account queries - General queries
- Maintain accurate records of pricing structures
- Ensure customer pricing is correct
- Communicate pricing to Internal Sales to limit credits
- Provide feedback to Sales Manager on competitor activity or any other information requested
- Escalate customer dissatisfaction on pricing, delivery complaints, quality and timeframes
- Create product budget per each customer
Requirements
- Qualifications: Grade 12
- Minimum of 5 years' of selling experience
- years’ experience in our industry or similar customer databas
- Proven ERP experience Sap, K8