About the Role
We are seeking an Sales Service Representative who is embodies a blend of enthusiasm for agricultural sales and a commitment to exemplary customer service. Having a passion for agriculture, a customer-focused attitude, and the ability to work both independently and as part of a team are key attributes for success in this position.
If you're eager to contribute to a team that's making a difference in the agricultural supply chain, Sylvite is your destination. Join us and become a key player in driving our mission forward.
Key Responsibilities
Overview:
- Effectively present, promote, and sell Sylvite products and services to existing and prospective grower customers
- Implementation of crop input planning to meet individual grower needs – including soil samples, fertilizer and crop protection recommendations, field visits
- Provide timely, accurate, competitive pricing on quotes for approval by the branch manager, while striving to maintain maximum profit margin
- Achieve agreed upon sales targets and outcomes in coordination with Branch budget and business plan
- Complete sales planning and reporting as assigned by the Branch Manager including the use of CRM system
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Coordinate sales effort with team members and other branches when necessary
- Actively participate in continuous learning opportunities for sales, seed, and crop protection
- Controls expenses to meet budget guidelines
- Adheres to all company policies, procedures and business ethics codes
Sales and Support:
- Support the success of the sales team
- Support all administrative functions relative to the sales team and customer service.
- Participate in industry associations, attend related conferences, building network of customers, suppliers and partners.
Budgeting and Financial Reporting:
- Assist with the budgeting process at the branch level, including regular forecasts for revenue and profit levels and establish appropriate targets.
Operations and Support:
- Participate and support all branch activities to maintain a high level of customer service.
Experience and Skills
- University degree or College diploma in agriculture, related field, or equivalent experience
- Experience in Sales and Customer Service
- Operational and Office Support Skills
- Teamwork and Collaboration
- Strong Commitment to Safety
- Excellent Time Management Skills
- Customer Service Oriented
- We are willing to provide extensive training to the right candidate.
Why Choose Sylvite?
- Established company with a solid reputation and stable customer base provides reliable and consistent employment for our team members.
- Focus on work-life balance and a working environment that values your well-being and emphasizes safety.
- Comprehensive benefits package: Dental, Extended Health, Vision Care.
- Paid time off.
- Casual dress code.
- Flexible schedule.
- Training and development opportunities.
About Sylvite
Sylvite, as Canada's largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain. Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division. We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution.
Job Types: Full-time, Permanent
Salary: $40,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
Experience:
- sales: 2 years (preferred)
- Agricultural: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person