AddressOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
About the SAP Internship Experience Project:
The SAP Internship Experience Project is SAP's global, paid internship program that provides university students with the opportunities to find purpose in their careers.
Three reasons to intern at SAP:
- Culture of collaboration: Meet with mentors, make new friends across the globe and create a thriving personal network.
- Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
- Gain visibility: With SAP Internship Experience Project in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
The Reliability Engineering organization provides multitude of products and services related to operations and continuity of business delivery.
The Site Reliability Engineering teams make the SAP Business Technology Platform run better by providing 24x7 deep technical coverage for Incident Management (Outages and other incidents with major customer impact) applying SRE principles. We share a Live Site First culture and care for the business continuity of our customers running mission critical applications in the Cloud.
We are looking for an engineer to join an already established SRE team for the SAP Business Technology Platform.
What you'll do:
Position Title: SAP T&I iXp Intern - Site Reliability Engineer
Location: Montreal, QC, Canada
Expected start date to end date: Summer (May 2023 until August 2023 )
In this role, you'll:
As a Site Reliability Engineer, you will have the opportunity to operate and support business critical Cloud services. As part of your daily job, you will proactively monitor the service behavior and identify areas for improvement. You will participate in the development of tools for monitoring and troubleshooting cloud services built on latest open source and SAP technologies, following SRE principles.
Responsibilities
- Act as technical expert during Live site incidents (downtimes of supported services in scope), investigate and solve incidents on a deep technical level.
- Drive root cause analysis and follow-up improvements to prevent issues from reoccurring.
- Perform in-depth troubleshooting and log analysis to identify and solve complex issues in accordance with internal and external SLAs.
- Build software-based solutions to address improvements in service stability and reliability.
- Enhance infrastructure and platform monitoring by gathering system metrics (4 Golden Signals) and implementing tools for recovery.
- Integrate and collaborate closely with development teams and work with them on outputs from Postmortems and product improvements.
- Learn new technologies and keep up to date with latest development increments.
- Define, advocate, apply SRE best practices
Who you are:
We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
Required skills and competencies
- BSc degree in Computer Science
- Good understanding of modern cloud architectures (experience with Cloud Platforms such as AWS, Azure, GCP are a plus)
- Enthusiasm for automation - make the computers do the work for you
- Working efficiently in emergency situations. Affinity to quickly analyze and solve problems in a worldwide team setup
- Excellent team player, passionate about his/her work, self-motivated and driven
- Good communication skills - precise, based on facts
- Fluency in English
- Coding experience with Python, Go or Java
- Bash scripting and automation
- Unix/Linux operating system
- Experience with modern monitoring, logging and alerting tools (Dynatrace, Grafana, Kibana)
- Cloud and container technologies such as Kubernetes, Docker, Cloud Foundry
- Network architecture, e.g., TCP/IP, MAC addresses, IP packets, DNS, OSI layers and load balancing
- Experience with REST APIs is a plus
- Git, GitHub, Maven, Jenkins, Gradle
#LI-Hybrid
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 361243 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.
Requisition ID: 361243
Posted Date: Jan 24, 2023
Work Area: Administration
Career Status: Student
Employment Type: Intern
Expected Travel: 0 - 10%
Location:
Montreal, Quebec, CA, H3B 0B3
Job alert
The key to SAP's success? Our people.
We grow. We lead. We innovate - together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day. We're results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities. But our goal is mutual. We build breakthroughs, together.
Driven by innovation? It's in our DNA.
At SAP, innovation is more than just developing top-notch software - it's creating technologies that open up new possibilities. As a cloud company we are future-proofing our customers' business and building systems that provide a foundation for growth and innovation. We know this doesn't happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration. Of course, having the resources and expertise of a major global organization helps too.
Got ambitious goals? Achieve them - at SAP.
Stay relevant, agile, successful. SAP's robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career. At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged - and working towards their individual career goals.
