Position Summary
New and exciting things are in the works at Elements Casino, including great career opportunities! Right now, we are looking for a professional, guest service driven Security Officer to be a part of our Security Team. As a member of our Security Team you will be responsible for the safety and protection of team members, guests, the Racetrack and company assets. On a typical day you will ensure the integrity of the Racetrack areas and company property by patrolling and monitoring the entire Backstretch, interior and exterior as well as controlling access to property and restricted areas. This position requires flexibility for scheduling including evenings, graveyards, holidays, and weekend shifts.
Key Accountabilities:
- Monitoring, documenting and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities
- Preparing electronic statements via a non-gaming record keeping system
- Enforcing restricted access by unauthorized persons
- Recording and tracking the movement of horses on and off the property
- Performing identification checks as required
- Referring disputes to the Supervisor, Security
- Conducting regular patrols of the interior and exterior of the property as directed
- Escorting team members, horsemen and visitors as directed
- Performs crowd control as directed
- Designated Security Officers may be required to attend to first aid incidents, after completing an Occupational First Aid course
- Opening and closing gates during live horse racing
- Ensuring compliance with licensing laws, health and safety, and other statutory regulations
- Performs other duties as assigned or directed
Education and Qualifications
- High School Diploma or equivalent
- Previous Security experience is an asset
- Basic Security Training an asset
- Knowledge of horse racing is an asset
- Exceptional interpersonal and communication skills and the ability to handle multiple tasks at one time
- Ability to exceed internal and external guest expectations through timely, effective and service oriented communication
- Physical ability to perform security-related duties such as running, walking for prolonged periods, maintaining alertness and visual acuity during day and night shifts
- Possess a high level of honesty and integrity. Ability to work effectively without direct supervision
- Ability to successfully obtain a Gaming License - Racing
- Exceptional organizational, problem solving and conflict resolution capabilities
- Ability to work in close proximity to horses
- Serving It Right Certification required
Work Environment Considerations
- Regular Racing environment, standing and walking for long periods of time and non-traditional work hours