Security Site Supervisor

Shifts: Monday to Friday, 08h00 to 16h00

Job Description
The Site Supervisor is responsible for the effective supervision, discipline and administration of Commissionaires assigned to his/her site. He/she ensures that their subordinates effectively implement Post Orders, Work Instructions and Commissionaires Ottawa Policies and Procedures, in addition to the following duties:

• Supervising assigned commissionaires to ensure a high standard of performance, dress, deportment and conduct are maintained
• Participating in training of new guards and maintaining accurate training records as and when needed
• Maintaining electronic shift logs, dealing with recording, reporting incidents and preparing incident reports
• Coaching and counselling
• Performing access/egress control
• Providing leadership and supervision, including administering disciplinary action
• Manning and operating the Security Console, CCTV, Fire Alarm System and voice communications systems
• Being familiar with and responding to appropriate emergency procedures
• Responding to calls, incidents and emergencies
• Accomplishing other related duties

WHY CHOOSE COMMISSIONAIRES?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Competitive salary
• Free training and free uniforms
• A comprehensive benefits package

QUALIFICATIONS
You will be evaluated against defined criteria, skills and attributes. As such, you should clearly identify related / relevant experience that corresponds to the qualifications below.

Education & Technical Knowledge/Experience:

• Post-secondary Diploma in related field such as: Business Admin, Police Foundations, Operations Management or equivalent level of experience and/or education
• 5+ years’ supervisory experience with direct reports
• Experience in managing and administrating contracts requirements
• Experience or strong knowledge working with unions and collective agreements is highly desirable
• Experience in contracts management and client relations
• Formal leadership/management training preferred
• Experience in producing timesheets, schedules and incident reports
• Knowledge of employment standards, labour relations, Health & Safety and Workplace Safety and Insurance Board (WSIB)
• Knowledge of the security industry and facility management. Experience in security operations is preferred
• Knowledge and experience conducting Site Physical Security Surveys is an asset
• Knowledge of ISO quality management systems is an asset

Skills & Abilities:

• Mature and positive attitude with a high level of confidentiality, professionalism and discretion
• A self-starter with demonstrated leadership, conflict resolution, problem solving and negotiating skills
• Constant mental alertness and attention to detail required while setting priorities and following up on assignments
• Outstanding communication and listening skills in English (French is an asset)
• Excellent interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Must be able to use initiative and independent judgement within established guidelines
• Possess strong planning, organizational and time management skills
• Possess strong analytical skills and creative thinking
• Ability to make immediate decisions, while maintaining composure, in emergency response situations with minimal supervision
• Ability to work independently and in a team environment
• Ability to plan and prioritize multiple task, projects and issues
• Ability to write comprehensive reports and maintain routine logs
• Advanced computer skills (MS Office suite and HRIS)

Other

• Must hold a valid Ontario Guard License
• Enhanced Reliability government security screening certificate or a successful screening to Level II (Secret) within 6 months of hiring

APPLICATION PROCESS
If you are interested in this opportunity please send your resume and cover letter Today!

We appreciate the interest of all applicants; however, only those considered for interview will be contacted. If you need accommodation at any stage or information on accommodation policies, please contact us.

Commissionaires value the diversity of our workforce and respect our employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Job Types: Full-time, Permanent

Salary: $24.60 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person