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Job Description
This individual is responsible for day-to-day Trade Support activities for our US Municipal Markets Business. Minimize operational gaps/risks between Revenue Generators and Support teams by connecting-up the organization to support Primary and Secondary Sales and Trading activities.
Ensure positions are in sync and resolve any position breaks. Resolve Fails and Unmatched trades in a timely fashion.
Monitor and control Settlements that are driven by the effective collaboration of Revenue Generating and Support teams.
Reconcile all trade differences and DKs quickly to ensure all bookings/process is clean and efficient.
Monitor daily MSRB trade reporting to identify and solve reporting issues.
Ensure all queries/issues are addressed in a timely fashion. Escalate issues when necessary. Minimize reputational risk to the firm.
Suggest enhancements to and/or create reports/procedures to fill any gaps in control.
Ensure all amendments are accurate and evidenced with Trader approval (when necessary).
Serve as a resource person for municipal and firm personnel in resolving questions or problems as pertains to municipal operations and trading systems.
Utilize platforms such as Bloomberg TOMs, Tradeweb, BPS, Ipreo, and ICI Impact.
Assist compliance personnel with various audits, providing documentation and is responsible for answering questions pertaining to operational issues.
Assist technology teams with enhancements to systems.
Continue to meet all regulatory obligations and maintain zero tolerance on late resolution of audit items.
Deliver timely and effective results on all critical business objectives.
Continue to support all control and regulatory initiatives.
Streamline operational processes to reduce cost and increase speed
Job Skills Requirement:
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details
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