Address
Form of work
SalaryWorking Arrangement
Hybrid
Job Description
The primary focus of this position is to work on internal audits within the North America General Account Group and the Wealth and Asset Management Segment of Manulife Financial. In this role you will handle investment portfolios related to the insurance business and third party assets (i.e. mutual funds, institutional client funds, separately managed accounts). Audits of these businesses cover a wide range of asset classes in both the public and private markets, including equity, fixed income, derivatives, commercial mortgages, timber and agriculture. The audits will include portfolio management and trading (front office), investment operations, compliance and risk management.
Our new Senior Manager is accountable for completing assigned audit work of all types and the delivery of high quality, professional, efficient, valuable and risk-based audit services. The Senior Manager works under the direction of the Senior Director and AVP.
Responsibilities:
- Lead audit staff assisting on projects and review completed files to ensure quality of work completed, and adherence to department and Internal Audit (IIA) standards.
- Lead projects within resource budgets and target dates, reporting any timing problems or budget over-runs to the Senior Director.
- Assist the management of your business unit by providing consulting support, education and/or training through Advisory Services.
- Establish effective relationships with management in assigned areas.
- Have adequate understanding of the risks being handled by the unit being audited and develop audit scope and audit programs to evaluate the controls in place to mitigate these risks.
- Have analytical skills or be open minded to explore different ways to audit, adopt and apply data analytics to gain more coverage.
- Exercise good judgement in evaluating audit findings and develop practical and valuable recommendations.
- Prepare audit reports, including executive summary, making practical and valuable recommendations to improve risk management practices; audits reports are to be clear, concise and well-organized, and issued within departmental service standards.
- Provide on the job training and feedback to team members assisting on assignments and contribute to their development.
- Present findings and recommendations to business unit management; resolve contentious issues and reach agreement on appropriate solutions.
- Use technology to improve the effectiveness and efficiency of the audit process.
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
- Experience and excellent knowledge of investments and asset management business risks, regulations and processes is required.
- Knowledge of investment areas such as portfolio management, operations, credit risk, hedge accounting, sophisticated derivative instruments, private equity investments and/or investment valuations would be desirable.
- Experience in using data analytics to improve audit coverage and efficiency of audit processes.
- Minimum of 6 years of progressive work experience.
- University degree plus a relevant professional designation (CPA, CIA, CISA, CISSP, CFA, CBV, etc.)
- Detailed understanding of business processes and their risk implications, analyze complex situations, reach appropriate conclusions, and make beneficial and practical recommendations.
- Strong interpersonal skills and an ability to communicate ideas and recommendations orally and in writing, and to listen and consider ideas of others.
- Results oriented; ability to balance multiple priorities and projects.
- Ability to work independently and advise the work and development of others.
- Dedication to quality and results oriented.
- Strong leadership skills in supervising staff members and provided timely feedback.
- Innovative thinking and commitment to continuous improvement to enhance quality of audit work and efficiencies in audit processes.
- Good understanding of technology and its impact on business risks.
- Experience in working in an agile environment (e.g. agile auditing, agile projects) is beneficial.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Toronto, Ontario
Salary range is expected to be between
$84,375.00 CAD - $151,875.00 CAD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
