Senior Manager, Process Change Lead, Business Banking Operations, Gtb - Mississauga, On

Requisition ID: 193009
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB's comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
Contributes to the overall success of International Banking / Global Business Payments and Business Banking Operations by ensuring plans and initiatives are executed and delivered in support of business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

What You'll Do:

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Manage and resolve complex, multi-faceted projects and system implementations to meet the cross-geographical strategic transaction banking needs of International Banking Global Business Payments and Business Banking Operations and the various business lines by applying financial and technological knowledge to the introduction of new procedures, business initiatives and/or systems solutions.
• This includes, but is not limited to:
  • Preparing detailed action/project plans, undertaking critical research and analysis, User Acceptance Testing, accurately and clearly defining business requirements, defining procedure and policy, acting as SME where possible and liaising directly with users, suppliers and external regulatory bodies as required.
• Leads and contributes to development, design and execution of a target service and operating model for cash management, considering:
  • Target state functionality of cash management platforms and products
  • Cash management growth strategy focusing on multinational clients (U.S., Mexico, Canada)
• Develop comprehensive and in-depth understanding of current transaction banking products & operating model framework with the intention of establishing and documenting detailed future state structure & processes as determined.
• This includes, but is not limited to:
  • Providing expert guidance and input into the development of policies and procedures.
  • Assisting in the development and execution of comprehensive management metrics that provide MIS to Senior Management.
• Responsible for designing and/or reengineering existing business processes, or tools, and document operational processes to assist in managing operational risks, streamlining processes and reducing overall costs. Create tangible/measurable operational efficiencies through the application of business, financial, and process engineering knowledge.
• Integration of cash management servicing and ops functions within BBO to Target Operating Model for USMCA and target state for non-USMCA cash management servicing functions
• Demonstrate a high level of professional service and effective communication within cross-functional internal and external parties to meet and deliver milestones on-time and/or ahead of schedule.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

What You'll Bring:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Practical knowledge and 7 to 10 years of management experience in Transaction Products with solid understanding of Corporate/Commercial Deposits and back office operational processes/interfaces and risk management techniques
• Superior technical knowledge in MS Office tools and process management software
• Strong communications and influencing skills
• Excellent negotiation and interpersonal skills. Good oral and written communication skills Solid process/procedural documentation skills.
• Proficiency in business analysis tools and methodologies. Certification in business analysis (e.g., CBAP, CCBA) is a plus.
• Familiarity with project management principles and practices.
• Ability to work independently and manage multiple priorities in a dynamic environment

Work Arrangement:

• Work in a standard office-based environment; non-standard hours are a common occurrence. International Travel will be required.

#LI-Hybrid

Interested?
If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?
Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Mississauga
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.