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Form of workWho are we?
Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Equinix is experiencing unprecedented growth and HR is transforming into an agile product-oriented organization with a focus on end-to-end employee experience and measuring impact. We are looking for a Senior Manager of Workforce Analytics (WFA) to join our global team. The ideal candidate for this position will be a workforce analytics professional who has thrived in a product environment and is looking to help us achieve our people strategy and business objectives through the delivery of purposeful people insight products.
This role is ideal for someone who is passionate about developing meaningful people data insights products that help to address critical HR and business questions that inform our people strategy. We are looking for someone who is process & product-oriented yet not afraid to be creative, and wants to help shape the future of our workforce analytics capability.
Reporting to the Director of Workforce Insights, this role will lead a small, diverse, and inclusive team with a remit for identifying people data and insight needs across HR and the business stakeholders, and translating these needs into meaningful insight products, in a way that truly delights our stakeholders and end-users.
You will be responsible for driving the scoping, development, execution, and continual improvement of both our HR domain-specific insight products and our leadership / executive people insight products. In doing so, you will be responsible for ensuring successful collaboration with enabling teams (in HR and IT) that are key to the technical development and delivery of our products.
You will collaborate with some of the brightest minds in the industry and enjoy a competitive package, extraordinary benefits, and a creative and diverse work environment.
Responsibilities
Workforce Analytics Strategy & Operations
Develop and execute the right WFA product vision and roadmap that delivers the necessary people insights to our HR COEs and to our business leaders, in line with our people strategy and business objectives
Provide analytics expertise and consulting to our HR and business stakeholders, translating their requirements into right set of people insight products and Analytics to address their decision-making needs
Collaborate closely with our key delivery partners (in HR and IT), seeking buy-in and commitment to deliver against our people insight product vision and roadmap, and ensuring we have a robust underpinning technical delivery plan to support the development of our products
Oversee and manage our people insight product portfolio and delivery roadmap, including managing and prioritizing the capacity of WFA team members working on people-insight products
Drive regular interlocks between the WFA team and our HR & IT delivery partners to ensure continued alignment and successful delivery against planned commitments
People Insight Products
Ensure that our people insight products directly address the requirements and pain-points of our stakeholders, and in doing so, that we have the right mix of 1) HR-domain focused and leadership/executive facing insight products, and 2) descriptive, predictive and prescriptive products, to support our stakeholders in answering a range of different types of workforce questions
Implement relevant tactics, approaches and practices that make it easier for our stakeholders to get to the critical insights they need including the ‘so-what?’ recommendation or action
Drive execution of consistent practices across all people insight products, making sure we have a consistent go-to-market and service-delivery strategy for our products, that enhances the end-user experience
Partner closely with our Workforce Planning team to create integrated workforce analytics and planning products and insights
Cultivate product-mindset, design-thinking and agile development practices in the development and maintenance of our people insight products, including implementing continual improvement opportunities to ensure our products remain relevant to the needs of our stakeholders
Stakeholder & End-User Enablement
Evolve our ability to monitor and assess the performance of our people insight product portfolio, including tracking adoption and data integrity, and determining relevant strategies and opportunities to act upon this
Design and implement the necessary training, communication and engagement strategies to drive product awareness and continual adoption of our products
Manage a feedback-loop strategy for our people insights products through which we can continually “listen” to our customer / end-user needs, and consequently implement improvements
Evolve our people insight portal, which aims to provide stakeholders with a centralized one-stop-shop for accessing and understanding relevant people insight products available to them, as well as how to seek support from our team
Partner closely with other teams to influence the use of consistent technologies, practices and standards as it relates to people data, and enabling adoption within the Workforce Analytics team
Qualifications
Knowledge and Experience
Bachelor's degree or equivalent in Statistics, Mathematics, Economics, Finance, Data Science, or relevant engineering discipline preferred. Master’s degree preferred
5+ years of experience in analytics or related quantitative field. Experience in workforce analytics, HR analytics or workforce planning highly preferred
Experience of applying product-thinking and design-thinking concepts to building and evolving analytics and insight products
Experience engaging, collaborating and managing stakeholders across several teams, and in delivering change efforts to end-users
Experience with managing, mentoring and developing junior team members
Skills and Attributes
Excellent MS Excel, Word and PowerPoint skills
High proficiency in leveraging a broad range of analytics tooling and techniques to support analytics efforts across the analytics lifecycle
Expertise in data analysis, dashboard building, and statistics is essential. Knowledge of data science and programming helpful
Strong project and product management skills with the ability to prioritize and manage multiple projects simultaneously
Customer-oriented and insight-led
Exceptional communication skills, with the ability to present complex data-driven insights to non-technical stakeholders
Strong business acumen, including understanding of basic business and financial concepts
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
