Senior Product Manager - Wellness

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Date: Mar 8, 2024
Location: Remote, BC/ON, CA
Company: LifeLabs
Reports to: Senior Product Manager, Wellness and Functional Medicine
The Senior Product Manager, Wellness and Functional Medicine is responsible for identifying the vision / strategy and leading the portfolio lifecycle management activities for the Wellness and Functional Medicine portfolio, including conventional panels for naturopathic doctors, Food Sensitivity Testing, hormone health panels, and genetic wellness screens. 
This is a Full Time Temporary role based in either Ontario or British Columbia. Health Benefits will be applicable. 
 
The Senior Product Manager identifies opportunities to launch new products / services, leads and manages the product lifecycle, optimizes the profitability of the portfolio, champions the voice of customers, determines the customer journey and experience, defines value propositions, and establishes pricing and go to market strategy.
 
This role will lead a team of Product Manager(s) and work in collaboration with Product and Service Development, MedSci, Quality and Regulatory Affairs, Marketing, Lab Ops, IT, Finance, and Client Services. The incumbent has extensive experience with product and portfolio management in consumer goods and/or services and is a creative problem solver and dynamic leader focused on results and delighting our customers.    
Core Accountabilities
 
-Defines the vision and strategy for the portfolio and translates into a roadmap for the portfolio to achieve revenue and growth targets
-Establish disciplined and effective performance management processes for portfolio lifecycle management
-Provide and maintain subject matter expertise in the Wellness and Functional Medicine market
-Provide guidance to ensure a strong marketing and sales process across the portfolio
-Ensure that Sales and Marketing are fully engaged in all aspects of LifeCycle management and that there is a strong voice of customer heard to inform portfolio decisions and development
-Leverage Business Insights, Market / Consumer Experience Research, Real World Evidence, and networks to ensure the best possible understanding of customer needs and attitudes to ensure relevance and acceptance of our offerings by target segments
-Works closely with the Director to manage the portfolio revenue forecasts and profitability targets.
-Accountable for managing portfolio forecasting and ensuring disciplined performance management processes to increase accuracy and predictability of portfolio performance.
-Define the service and product commercial strategy from launch through end of life planning and execution. Understand LifeLabs’ operational, technical, and clinical capabilities to ensure that portfolio is fully supported and leverages existing core capabilities
-Responsible for the analysis of the market ecosystem and defines the corresponding products and product lines strategies
-Ensures that we have a full service and product portfolio to meet the customers needs and to optimize our revenue and profitability
-Defines new product/service requirements, develops business plan, obtains buy-in and support from internal stakeholders to deliver and introduce new offering into the market
-Defines ongoing pricing strategy and go-to-market activities to ensure product/ services are competitive and responsive to changing market dynamics.
-Provide leadership and set clear objectives for direct reports
-Serve as the point of contact and in-house product portfolio lead for all cross-functional, mutli-stakeholder projects in portfolio.   
Qualification and Skills
-Minimum 5 years in Product or Portfolio Manager role in consumer goods and/or services
-Bachelor’s degree required, preferably degree in business, science, or healthcare, or equivalent industry experience
-MBA an asset
-Demonstrated expertise in leveraging market research and RWE to identify new revenue opportunities
-Demonstrated expertise in product/service launch and end to product/Service Management
 
This is a remote role. 
Hiring Range: 108,200 - 138,000 
The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.  
Employee Benefits: 
In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. 
Vacation Entitlement: 
In this position, you will be entitled to vacation pay, which will be applied to each pay.
Employee Wellness: 
LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. 
Employee Giving program: 
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. 
We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
 
At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.
 
Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. 
 
Make a difference - join the LifeLabs team today!