Service Shop Supervisor

Are you looking for a company that values a life-first approach to work? Adecco is currently seeking a proficient and charismatic Service Shop Supervisor for a permanent, full-time role in Surrey, BC. In this key role, you will oversee a team of seasoned tradespeople dedicated to surpassing customer expectations while exhibiting exemplary craftsmanship in their work. If you're ready for a rewarding challenge and recognize the significance of maintaining equilibrium between work and personal life, this role might be the perfect fit for you.

• Salary: $115,000 - $120,000/year + Incentives
• Location:Surrey, BC
• Shifts: 5 days on, 2 days off
• Job type: Permanent | Full-time

• Great work-life balance
• Competitive wages
• Comprehensive group benefits plan
• RRSP matching

• Oversees shop facilities and service operations by ensuring operational requirements are met by supervising, coordinating and scheduling the activities of trades people.
• Prepares service quotes for internal and external customers.

• Support and develop staff by providing or arranging training on assigned tasks and tracking their training.
• Review schedules to ensure trades people are allocated correctly and each department has the support they require.
• Ensure department activities are completed in compliance with safety, health and environmental standards, company rules and other applicable legislation.

• Assist customers by providing service information and by resolving service problems. Follow up to ensure resolution.
• Serve as a back up to the Service Manager with the customer.
• Prepares reports and quotations as required.
• Orders and organizes field repair parts, including PM services and Komatsu Care Programs.
• Organizes Komatsu mandatory Field Campaigns in shop and in the field.

• Administration of all Work Orders.
• Ensures correct and sufficient inventory is ordered to match large work orders.
• Perform random audits to check processes.

• Must be legally eligible to work, and reside in Canada.
• Red Seal Journeyman level certification.
• A thorough knowledge of maintenance and repair of Komatsu and other OEM equipment.
• Minimum of 5 years of experience as a qualified Heavy Equipment Technician, Equivalent combination of education and experience will be considered
• Supervisory experience in an industrial environment is a requirement.
• Ability to oversee and coordinate a large shop operation.
• Knowledge of OH&S acts and regulations and equipment inspection requirements.
• A highly organized and self-motivated individual with a proactive approach to tasks.