AddressInside Sales Representative, Small Business
Not even digitally ground-breaking products sell themselves. At Dell Technologies, we seek to give every one of our customers and partners a high-level, white-glove experience. This begins with our ground-breaking portfolio of products – client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover yourself as an Inside Sales Representative on our Small Business sales team.
Are you a professional who has a solid background in building relationships and a passion for selling and providing best solution for customers?
We are hiring Inside Sales Representatives who have strong organizational, planning, and communication skills with a desire to build successful customer relationships in a transactional and relationship environment. An Inside Sales Representative is responsible for selling Dell products and services (via telephone, web, or email) to specified customer segments and ensuring a positive customer experience. This position offers you the opportunity to work in a merit-based environment and utilize your sales experience, while scaling your career into advance sales and/or leadership in a Fortune 50 company.
The Inside Sales Representative participates in a 6-week sales training program, where you will receive an in-depth training on our products, the Dell sales model and our internal tools. During training you will gain hands on experience with the help of your assigned peer mentor, and by live coaching in the training queue. Additionally, you will have ongoing recursive training throughout the year that will build systematically increase your technical and sales skills.
Join us to do the best work of your career and make a profound social impact as an Inside Sales Representativeon our Inside Sales Representative Team, for Small Business, in North York, Canada. (Onsite/ Hybrid - 3 days per week)
What you’ll achieve
An Inside Sales Representative is responsible for selling Dell products and services (via telephone, web, or email) to specified customer segments and ensuring a positive customer experience to Small Business customers, advising them on the best technology to make their business successful.
You will:
Engage Small Business Marketing leads to grow new buyers and retain and grow existing buyers
Responsible for driving 30+ outbound calls and emails with the goal of selling to new prospects and/or upgrading existing customers’ products and services
Sell Dell’s full client portfolio; including desktops, laptops, services and accessories to Small Business customers under $7,500
Qualify for larger opportunities and identify projects including Enterprise categories like Server, networking, Storage, Data Protection and Cloud to be transitioned to a Senior Account Manager
Continue to learn and develop technical sales acumen to potentially prepare you for your first promotion as early as 12 months
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
1+ years of general sales or customer service experience
Effectively use software packages such as Microsoft Word, Excel, and PowerPoint as well as knowledge of computer hardware, software, and problem-solving skills
Self-motivated with a high attention to detail, ability to multitask with a positive attitude, strong drive for results, and the ability to excel in an ambiguous environment while being open to feedback and eager to continually improve results
Desirable Requirements
Bilingual in French and English - asset
This position is open to those located in Ontario
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us here.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Dell Canada Inc. (“Dell”) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification. As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. If you are selected for an interview and you need accommodation, please contact your recruiter.
Job ID:R240281Dell’s Flexible & Hybrid Work Culture
At Dell Technologies, we believe our best work is done when flexibility is offered.
We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.
