The Mental Health and Addictions Centre of Excellence (MHA CoE) has an exciting and unique opportunity to design and develop an improved system of care for mental health and addictions services in Ontario. Created through legislation in 2020, the MHA CoE will establish a system of improvement and management based on the successes and learnings from other provincial programs like cancer, renal, cardiac, and stroke.
A key member of the team that leads the design and implementation of the inaugural clinical and system strategies, plans, and policies for the MHA CoE. The Specialist is primarily responsible for assisting the Manager, and other senior team members, in delivering on the MHA CoE program/operational areas by executing key activities and developing the required deliverables. This includes the conception, development and implementation of products and processes that primarily address the MHA CoE’S key business support functions which enable and inform the strategic directions of the organization.
The MHA CoE is recruiting 1 Specialist that will support the Planning and Performance team.
Here is what you will be doing:
Plans and facilitates projects, in coordination with the Manager and other senior team members, to develop and support key program initiatives related to strategic and operational planning and reporting. This includes working closely with different teams across MHA CoE and OH to develop and establish processes, reports, briefing notes and presentations.
Participates in all aspects of project management and implementation such as identifying and effectively communicating with relevant stakeholders, developing regular communications, agendas, and providing input in a collaborative setting to develop and implement strategies to foster quality improvement
Supports meetings, including but not limited to, presentations, coordinating logistics, corresponding with meeting participants, leading meetings and/or participating in meetings
Develops subject matter expertise in health system areas of mental health and addictions
Identifies, resolves, and escalates, as required, issues and risks in a timely manner
Commitment and willingness to be a team player, support colleagues and ensure program goals are accomplished
Creates, builds, and maintains strong respectful relationships with stakeholders, staff, and senior leadership
Demonstrates and maintains a positive and creative influence in keeping project momentum moving forward
Fosters understanding and application of plans and policies across the MHA sector
Here is what you will need to be successful:
Education and Experience
Undergraduate degree or Master’s degree preferred in a relevant discipline (business/health administration, Sciences, Health Services Research) or equivalent combination of education and experience
Knowledge and Skills
Minimum 3 years of overall working experience, with healthcare sector experience an asset
Knowledge of health system and program planning, performance, evaluation, indicator development, and/or performance measurement considered an asset
Knowledge of the Ontario health and social services system, project management, best practices in quality improvement and performance management are preferred
Experience leading/enabling small to medium-scale strategic projects preferably related to the mental health and addictions field
Demonstrated successful project management and change management experience
Experience with qualitative and quantitative analysis including systematic literature reviews
Experience partnering with internal and external stakeholders to advance the quality agendas
Demonstrated ability to work, both as a member of a team and independently, using sound judgment
Experience organizing and coordinating small and large meetings for various stakeholders
Considered a trusted colleague and an essential resource in your key areas of accountability for internal team members, external stakeholders, and partners
Excellent communication (written and oral) including developing policies, broad communications, knowledge transfer tools and project materials
Ability to effectively liaise and work with all positions in the organization
Proven ability to develop relationships with key stakeholders to establish trust, credibility, and respect
Enjoy working as part of a team in fast-paced, collaborative environment
Communication/ Interpersonal Skills
Excellent communication (written and oral) including developing high-quality reports, briefing notes, presentations, broad communications, knowledge transfer tools and project materials
Ability to effectively liaise and work with all positions in the organization
Proven ability to develop relationships with key stakeholders to establish trust, credibility, and respect
Enjoy working as part of a team in fast-paced, collaborative environment
Problem Solving/ Complexity
Consults with numerous teams, portfolios and stakeholders to examine problems and find innovative solutions to non-routine problems where information and precedence are not readily available
Identifies trends and make suggestions for positive change in response to problematic trends
Must be able to understand the needs of diverse stakeholders to develop effective solutions and assess impact of recommendations for change
Employment Type: Permanent Full-time (37.5 hours)
Paygrade & Zone: 4A
Location: Ontario (currently hybrid; subject to change)
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process."