Basic Purpose: What is the overall function of the job? |
•The primary role of the Instrumentation Scientific Specialist is to resolve highly technical or diverse problems with highly technical solutions through application of a diverse skillset. The Scientific Specialist acts as a resource to Bureau Veritas’ Operations, Project, and Sales by providing high level technical support to further business development and customer retention. Examples include: the development of new technologies and analytical methods, equipment troubleshooting, integration of new clients, problem resolution, process development, and new location start-up. |
Key Accountability/Responsibilities: What specifically is this job expected to accomplish? |
Science and Technology: - Provides complex technical support, guidance, and leadership to Bureau Veritas’ operational, project, and sales departments with particular focus on continuous improvement of laboratory instrumentation and their associated analytical methods.
- Acts as Subject Matter Expert (SME) for lab instrumentation and technology related issues
- Provides technical support to internal and external stakeholders through development of data extractions, data delivery, report presentation, framework construction, etc
- Provides technical support through feedback for customer problem resolution, sublet sourcing, data inter-relationship consultation, new science start up, internal consultation
- Establishes and maintains relationships with technology suppliers
- Reviews alternative proposals for new technologies and makes recommendations for the best strategic return on investment
- Remains current with all regulatory changes affecting Bureau Veritas’ laboratory and ensure appropriateness of analytical methods and systems to meet these requirements Operations:
- Develops new analytical methods to support the needs of corporate and departmental strategic plans
- Creates, modifies and/or updates standard operating procedures (SOP) reflecting method changes and methods
- Trains internal staff on laboratory processes, instrumentation, technical requirements, etc
- Oversees technical work performed by junior level staff as required
- Provides senior level data review for strategic projects to ensure that the appropriate level of quality in all analytical data and processes to meet the needs of the customer
- Prepares customized reporting and ensures adequacy of report formatting/report definition
- Evaluates changes in present procedures, which could improve efficiency, recovery, productivity etc.
- Evaluates and validates potential methods for use within Bureau Veritas and, where necessary, develop new methods
- Provides general lab support to other departments as required Business Development:
- For strategic projects and for specific key clients the Scientific Specialist could also act as Project Coordinator/Manager
- Support operations departments through the coordination of highly technical projects or business-at-risk situations Industry Support:
- Attend industry working groups, workshops and seminars in support of company branding strategy and to support business development through customer/industry interaction and exposure to latest technological advancements
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Bureau Veritas Canada
6744 50 Street NW, Edmonton, AB, T6B 3M9
Corporate: - Reviews and provides input on safety and security protocols
- Adheres to Bureau Veritas Code of Ethics Policy
- Supports and complies with all Bureau Veritas policies, Quality System and Health & Safety program
- Participates, when requested in lab and health and safety meetings
- Participates, when requested in internal and external audits
- All other responsibilities as assigned
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Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems? |
- Post-secondary education from a recognized science institution. E.g. BSc or MSc degree
- 10 years of related experience or equivalent combination of education and experience
- Vast experience with diverse Laboratory instrumentation technologies
- In-depth knowledge and understanding of chromatography & mass spectrometry principles, operation, troubleshooting, mass spectra interpretation, calibration procedures
- Wide ranging knowledge of chromatographic injectors, detectors, valves, and appropriate usage scenarios
- Chromatogram interpretation, separation, column phases, etc.
- Deep understanding of QA/QC principles and how they are applied in chemical analyses
- Experience in method development, sample handling and chain of custody
- Keen analytical problem-solving skills and documentation skills
- Ability to work on complex technical problems of diverse scope
- Perform complex Root Cause Analyses and recommend solutions
- Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions • Interpersonal - team approach
- Strong organization and communication skills (both verbal and written)
- Strong customer service skills
- Extensive experience with computer programs, including Bureau Veritas’ proprietary Laboratory Information Management
Systems (LIMS) |
Work Relationships |
Internal: Laboratory Operations, Projects, Instrumentation, Field Services, Sales, Customer Services External: Laboratory supplies and equipment vendors (Agilent, Fisher, etc.) |
Working Conditions: physical work environment, physical effort, visual and listening attention, and travel |
- High level of work production in a fast paced work environment
- May require flexible working hours, according to business demands
- Workflow is determined by business needs and requires a positive attitude and ability to keep up with a fast paced environment in order to meet deadlines and maintain customer service standards
- Climate controlled laboratory working with and in close proximity to chemicals/solvents
- Safety procedures must be followed at all times
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