Support Clerk

Support Clerk

CL2 Clerk 2

Regular/full-time

Department of Families

Employment Income and Health Supports, Community Service Delivery

Winnipeg MB

Advertisement Number: 42513

Salary(s): CL2 $37,732.00 - $44,087.00 per year

Closing Date: April 18, 2024

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Provincial Services administers income benefits and shelter assistance programs and health supports throughout the province. The branch provides assessment and processing of subsidies for the following units: Child care Subsidy, Income Supplement Program, Disability and Health Supports Unit, Health Services.
To be considered for this competition you must submit an application form and a resume. See below for further instructions.
Click here to access the application form.

Conditions of Employment:

• Must be legally entitled to work in Canada

• Satisfactory Criminal Record Check with Vulnerable Sector Search.
• Satisfactory Adult Abuse Registry Check and Child Abuse Registry Check.

Qualifications:
Essential:

• Experience providing administrative support for management, scheduling and meeting coordination, tracking events and using bring forward files, receiving, screening and directing inquiries.
• Experience working with the general public, providing service to diverse clients.
• Excellent verbal communication skills.
• Ability to work with a high level of accuracy, thoroughness and attention to detail.
• Ability to work with highly confidential material.
• Effective organizational and time management skills including the ability to establish priorities to meet deadlines.
• Ability to work independently with general supervision.
• Excellent interpersonal skills including the ability to work cooperatively in a team environment and external collaterals.
• Effective written communication skills with experience drafting and editing correspondence or other communications.
• Experience using Microsoft Office (Outlook, Word, Excel) with the ability to professionally format documents, create and maintain excel spreadsheets for tracking.

• Experience conducting screening assessment for services, including enrolment, other programs and emergency interventions.

Duties:
Reporting to the Supervisor, Support Services, this position is part of a multi position team that provides reception and information services for the public as well as clerical support to supervisors and staff of the Branch. Duties include greeting and triaging the public, handling phone inquiries, sorting and distributing incoming/outgoing mail, managing and responding to inquiries to a public inbox, filing, data entry and other clerical support as required.

Apply to:

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.
To be considered for this competition you must submit an application form and a resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter, but may be asked to submit references or other documentation at a later point if invited for further consideration.
Click here to access the application form.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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