Office Clerk / Warehouse Support

Office Clerk / Warehouse shipping Support

Employment Type: Full-time

We are seeking an Office Clerk / Warehouse Shipping Support person to join our team!

We’ve grown considerably, and our office duties and shipping volume continue to increase. Consequently, we need to expand our team. We are searching for a highly organized, energetic and reliable person to work directly with the management to help process our daily orders and administrative needs.

The successful candidate will be responsible for answering phones, providing customer service support to our clients and helping them order the product they need, reviewing packing slips for accuracy and assisting in preparing invoices, maintaining active files for all clients. The successful candidate will also assist in the data entry in the company accounting software. When necessary, they will also cross-train and participate in other aspects of the business, particularly on the shipping side, and handle both initial shipping and returns or replacements during other staff holidays and peak season.

Responsibilities:

· Assist in preparing and sending Customer invoices and statements

· Data entry of customer orders and accounting functions.

· Packing boxes and preparing shipping labels

· Handle customer inquiries and complaints

· Provide information about the products and services

· Troubleshoot and resolve product issues and concerns

· Develop and maintain a knowledge base of the evolving products and services

· Various other office tasks such as filing, faxing etc.

Qualifications:

· Previous experience in customer service, sales, or other related fields

· Ability to prioritize and multitask

· Ability to build rapport with clients

· Positive and professional demeanour

· Excellent written and verbal communication skills

· Ability to lift 30 pounds

Ability to work under pressure

If you are looking for a company where you can show and expand on various skills, and you are a team player, we encourage you to apply today.

Job Type: Full-time, Permanent

Salary: $2,500.00 per month

Job Types: Full-time, Permanent

Salary: From $2,500.00 per month

Benefits:

• Casual dress

Schedule:

• Monday to Friday
• No weekends

Work Location: In person