Territory Manager, Personal Insurance

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

The Position:

We are looking for a Territory Manager to join our Personal Insurance Department working from our Glenmore office on a 12 Month ContractBasis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• 'Dress for your day', dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2023

What the Role Entails:

This position is responsible for driving the goals and objectives in Personal Insurance, and providing sales and people leadership, within this area of responsibility for a specific region.

Major Duties

• Support the Director of Distribution in the development of business strategies which deliver on objectives that drive growth, profitability & retention. Implement and execute on these plans by leveraging managers' talents and skills sets through strong regional collaboration. Contribute to driving growth and brand awareness by providing the leadership on planning and driving marketing initiatives.
• Accountable for overall recruiting and staffing of Personal Insurance teams. Responsible for managing, coaching and developing Personal Insurance managers. Provide them with the tools, resources and development opportunities to optimize success in their roles. This includes conducting regular one on one meetings with direct reports and proactively managing succession plans for the Personal Insurance teams.
• Support the Director of Distribution with the building and execution of the Engagement Action Plan. Motivate staff to participate in company objectives and continuously keep them informed of changes or new directions.
• Responsible for ensuring that quality of service meets expected standards. Examine customer experience and implement tools and programs to enhance their experience. Analyze and resolve service and sales problems and follow up with clients on escalated issues as required.
• Develop and maintain strong working relationships with our key insurer partners. Ensure employees work effectively and professionally with our insurers in delivering best in class customer solutions and service.

The Successful candidate will have:

*If you feel you have the equivalent skills, please apply*

• High School and/or Post-Secondary Education
• Minimum of 5-8 years relevant work experience
• Strong people management skills
• Experience in Personal lines and Commercial lines
• Insurance Designation (CAIB, CIP, FCIP or AIIC, RIBO or AIC Level 2)
• Leadership and management experience in insurance brokerage operations.
• Management of projects or initiatives outside of daily areas of responsibilities with multiple stakeholders.
• Analytical and problem-solving abilities; develops optimal solutions that maximize organizational performance.
• Understand the needs of the customer (internal and external).
• Strong communication and negotiation skills.
• Strong team player and collaborator
• Ability to pass a criminal and credit background check

Be a part of a company that is one of Canada's best employers (Named by Kincentric in 2023)

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

At BrokerLink, we know there's more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you'll have the opportunity to live our values.

Discover more about BrokerLink! Visit our new dedicated Webpage.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!