```Duties```
- Assist clients in planning and booking their travel arrangements, including flights, accommodations, transportation, and activities
- Provide excellent customer service by understanding clients' needs and preferences and offering personalized recommendations
- Research and gather information on travel destinations, attractions, and local customs to provide accurate and up-to-date information to clients
- Handle booking inquiries, changes, and cancellations in a timely and professional manner
- Stay informed about travel industry trends, promotions, and discounts to provide the best options to clients
- Collaborate with travel suppliers such as airlines, hotels, car rental companies, and tour operators to negotiate rates and secure reservations
- Process payments and ensure accurate documentation of all transactions
```Qualifications```
- Previous experience in the hospitality or travel industry is preferred
- Strong customer service skills with the ability to build rapport and establish trust with clients
- Excellent communication skills, both verbal and written
- Proficient in using computer reservation systems and online booking platforms
- Knowledge of various travel destinations, attractions, and travel requirements (e.g., visas, passports)
- Sales-oriented mindset with the ability to upsell and cross-sell travel products and services
- Detail-oriented with strong organizational skills to manage multiple client bookings simultaneously
- Ability to work independently as well as part of a team in a fast-paced environment
If you have a passion for travel and enjoy helping others create memorable experiences, we would love to hear from you! Join our team as a Travel Consultant and be part of an exciting industry where you can turn your love for travel into a rewarding career.
Job Types: Full-time, Part-time, Permanent
Salary: From $16.85 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
Supplemental pay types:
- Overtime pay
Experience:
- Customer service: 1 year (preferred)
Ability to Commute:
- Abbotsford, BC V2T 2Y6 (required)
Ability to Relocate:
- Abbotsford, BC V2T 2Y6: Relocate before starting work (required)
Work Location: In person