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Job Description
Join our growing RBC Royal Trust team! As part of the Royal Trust group, as the Estate Administrator you will provide timely and accurate support to our valued clients in respect to all aspects of estate administration. For more information, please visit: https://royaltrust.rbcwealthmanagement.com/en
What will you do?
- Ensure all account information on internal systems is up to date, complete, and accurate
- Maintain all written, verbal and electronic communication as required with all internal and external contacts
- Investigate all inquiries and administrative errors and refer more complex issues to the Trust Officer
- Assist Trust Officers in all administrative functions
- Understand and follow all RBC processes and policies as required
- Promptly respond to client calls in the absence of the Trust Officer and answer client inquiries in a professional manner
Must Have
- Post-secondary education in a related field
- Royal Trust Estate & Trust Administrator Certificate (CETA) or the ability to complete within 2 years
- Bilingual- English and French
- Work in Ottawa office 5 days per week
Nice to Have
- Previous experience in the Estate Administration field
- Previous experience in the Investment Industry
What's in it for you?
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities and advance your career within RBC Royal Trust
- Ability to make a difference and lasting impact for our clients and our business
Job Skills
Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations ManagementAdditional Job Details
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