Veterinary Receptionist / Office Assistant

We're a team of warm people who love to work with animals! Some of us love dogs, some of us love cats, a few of us wish we had chimpanzees. We are looking for someone who will help us serve our community as our Client Care Specialist.

Do you have experience in the vet industry and strive to provide the best customer experience? If so, we are looking for you! If you are a good fit, we would love to have you onboard and will provide necessary training to help you succeed in your role! Our family of privately owned vet clinics is looking for a part time, warm, empathetic, outgoing client care specialist to work at the Springbank Pet Hospital. The ideal candidate understands, that the needs of our clients, are just as important as the pets that we treat and is patient to answer questions that the client may have. Our ideal candidate will also be able to help clients who have to make tough decisions regarding their pet care.

Role responsibilities

• Greeting clients who walk in and creating a welcoming environment
• Administrative tasks
• Conflict resolution
• Managing patient communications through phone calls, emailing, and appointment scheduling
• Processing bills and payments

Qualifications

• Adaptability and ability to multitask and prioritize tasks efficiently
• High communication skills
• Warm, friendly, kind demeanor
• Team player
• Microsoft Office knowledge
• Avimark experience considered an asset
• College or university students encouraged to apply

Qualified applicants will preferably have one year of experience working in a veterinary clinic, with previous receptionist experience being an asset. Salary ranges from $17/hr - $20/hr based on experience. This role requires 2 to 3 shifts a week, Monday from 8-5, Tuesday and Friday rotating between 8-4:30 and 9:30-6.

Along with submitting your cover letter and resume, please fill out our online application by copying link to your browser.

https://forms.office.com/Pages/ResponsePage.aspx?id=WZadr1toCUOBYLUGQ7i0wnxiTtu6UCRCtj4C8bfVRW1UQkE3QUZDTlRTTDlRRVVDNlNDV0QzNUVNTC4u

We thank all applicants for their interest. Only qualified applicants will be contacted.

Job Type: Part-time

Salary: From $18.00 per hour

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Paid time off
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Experience:

• Veterinary: 1 year (preferred)
• Front desk: 1 year (preferred)

Work Location: In person