Receptionist

Job Description:

Tamarack Veterinary Clinic, proudly one of the three Fear Free Certified clinics in Alberta and holding the prestigious Gold AAFP Feline Friendly Practice Certification, is seeking a dedicated and compassionate individual to join our team as a Veterinary Clinic Receptionist. As the face of our clinic, the receptionist plays a vital role in ensuring that our clients and their pets receive the highest level of care and service.

Responsibilities:

Greet clients and their pets with a warm and welcoming demeanor, creating a fear-free and stress-free environment for both pets and their owners.

Utilize your excellent customer service skills to assist clients with appointment scheduling, inquiries, and providing information about our Fear Free and feline-friendly practices.

Maintain a clean and organized reception area and examination rooms to ensure a comfortable and inviting atmosphere for our clients and patients.

Efficiently check-in patients, collect necessary information, and assist veterinary staff in following protocols and procedures.

Collaborate with the veterinary team to coordinate appointments, manage the clinic schedule, and ensure smooth operations throughout the day.

Demonstrate good time management skills to prioritize tasks and handle multiple responsibilities effectively.

Uphold the clinic's standards of professionalism and confidentiality in all interactions with clients and colleagues.

Qualifications:

Previous experience in customer service or receptionist roles, preferably in a veterinary or medical setting.

Knowledge of Fear Free principles and practices is highly desirable, but training will be provided for the right candidate.

Excellent organizational skills with a keen attention to detail and the ability to maintain accurate records.

A self-starter who takes initiative and thrives in a fast-paced environment.

Strong communication skills, both verbal and written, with the ability to interact with clients and colleagues in a professional manner.

Passion for providing exceptional care and service to animals and their owners.

Benefits:

Competitive wage commensurate with experience and qualifications.

Uniform allowance to maintain a professional appearance.

Opportunity to become Fear Free Certified, enhancing your skills and knowledge in animal behavior and welfare.

Staff pet care plan, offering discounts on veterinary services and products for personal pets.

Join our team at Tamarack Veterinary Clinic and be part of a dedicated group of professionals committed to providing compassionate and fear-free care to pets and their families. If you are a motivated individual with a passion for customer service and animal welfare, we encourage you to apply for the Veterinary Clinic Receptionist position.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team. We look forward to welcoming you to our clinic!

Job Types: Full-time, Part-time

Salary: From $15.00 per hour

Benefits:

• Paid time off
• Store discount

Schedule:

• Monday to Friday

Work Location: In person