Receptionist

Work setting

• Private sector

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Operate switchboard or telephone system
• Schedule and confirm appointments
• Send invoices
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail

Personal suitability

• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player