Warehouse Associate

Work setting

• Wholesalers

Responsibilities

Tasks

• Clean and maintain office, supply area or warehouse
• Perform general office duties
• Address customers' complaints or concerns
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Maintain records on inventory control system
• Prepare and track work orders
• Prepare requisition orders to replenish parts and supplies
• Receive, unpack and sort incoming parts, supplies and materials
• Ship, deliver or pick up parts, products or equipment
• Store items in warehouse, tool room or supply area
• Access and process information
• Unpack goods received
• Sell merchandise
• Route goods to appropriate storage areas
• Record shortages and reject damaged goods
• Receive payments
• Prepare bills of lading, invoices and other shipping documents
• Pack goods to be shipped
• Oversee loading and unloading of goods
• Operate cash register
• Operate computerized inventory record keeping and re-ordering systems
• Maintain internal record-keeping system
• Maintain records and statistics
• Issue receipts and other forms
• Inspect and verify incoming goods against invoices or other documents
• Explain the type and cost of services offered
• Determine method of shipment
• Arrange for billing for services
• Arrange for refunds and credits
• Answer inquiries and provide information to customers
• Receive and log complaints
• Affix identifying information and shipping instructions on shipments
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide advice about merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Order office supplies and maintain inventory
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Prepare merchandise for purchase, rental or lease
• Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
• Maintain sales records for inventory control
• Assist in display of merchandise

Additional information

Security and safety

• Driving record check (abstract)

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics
• Initiative
• Accurate
• Judgement
• Punctuality
• Adaptability
• Collaborative
• Analytical
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management

Benefits

Long term benefits

• Registered Retirement Savings Plan (RRSP)