#2024-21, Lead Hand, Parks & Recreation

Job Posting #2024-21
Job Title: Lead Hand, Parks & Recreation (Memorial Park & Harbour)
Department: Operations
Reports To: Foreperson, Parks & Recreation Services
Directly Supervises: Parks Operators, Students, Seasonal Staff
Status: Full-time, Permanent
Hours per Week: 40
Salary: $57,149.12 - $69,465.09
Application Due Date: Sunday, April 14, 2024

Position Summary

This position provides daily supervision of staff and performs seasonal operational
and maintenance duties between Memorial Park/Meaford Harbour and the Meaford
& St. Vincent Community Centre, which includes harbour and campground
administration, facility maintenance and working as a Parks & Recreation Operator.
Monitors contractor activities and performs inspections of work-in-progress.

Role Specific Duties and Responsibilities

Supervision & Leadership (Memorial Campground and Harbour – Spring/Summer
Season):

1. Provide day-to-day leadership, supervision and training of staff which
includes work planning, scheduling, distribution and follow-up; staff
mentoring/coaching and monitoring of working conditions; human resources
administration (recruitment, performance review).

2. Supervise the daily operations of the Memorial Park Campground, which
includes overseeing the reservation system, collecting camping fees and
preparing deposits, monitoring expenses against the budget; coordinating
regular maintenance and upkeep of the campground and performing minor
facility repairs including painting, mechanical, plumbing, and electrical;
maintaining policies, procedures, operating plans and marketing brochures;
trouble-shooting on complaints and problem areas related to operations;
administering external contracts; ensuring legislated standards and municipal
policies are adhered and appropriate inventory control, purchasing, and
records management measures are in place; and providing exceptional
customer service.

3. Supervise the daily operations of the harbour, prepare and monitor harbour
vessel contracts, coordinate all maintenance programs; perform general
maintenance and repairs of harbour and facility, which include the grounds
and equipment.

4. Assist in the preparation of the annual budgets (operating, capital); monitor
the campground and harbour overall performance against the budget.

5. Provide boaters with information on local boating opportunities; supervise
and/or assist boaters during docking, as required; monitor all crafts to
ensure they are properly secured to eliminate damage to the boats or docks;
address questions, concerns, complaints, and suggestions from stakeholders.

6. Collect and secure any designated fees from transient boaters, daily launch
boaters; submit collected fees to Financial Services; purchase, order and
source materials and supplies.

7. Practice and promote positive attitudes and actions as a team player;
recommend ideas and initiatives to enhance the workplace, improve policies,
procedures, and services; recommend operational and capital facility
upgrades.

8. Liaise with boaters, visitors, and the public in an effective and courteous
manner regarding local tourism, and the programs, policies, and procedures
of the harbour and campground; work cooperatively with facility users;
provide outstanding customer service and satisfaction.

9. Responsible to ensure staff are knowledgeable of applicable health and safety
legislation, are trained to act appropriately in emergency situations, practice
safe program delivery, and operate equipment and materials safely utilizing
safe work practices; ensure that documented procedural information is
available, and that necessary reports/follow-up to such incidents are
completed and reported accordingly.

10. Provide exceptional customer service to staff, members of the public and
external agencies.

11. Act in the absence of the Foreperson, as assigned and Emergency call duty
for after-hours building issues.

Facility Management (Arena Services - Fall/Winter Season):

12. Assist in the daily operations and maintenance of the arena, which includes:
fostering good working relationships and public safety awareness and
providing any policing necessary; assigning dressing rooms and keys to
patrons.

13. Maintain and ensure a clean and safe arena facility, which includes: sweeping
and mopping floors; cleaning and maintaining washrooms, dressing rooms,
arena proper (spectator seating) and canteen areas; restocking vending
machines and concession booths; cleaning glass surfaces; collecting and
emptying garbage receptacles.

14. Perform minor building maintenance, which includes painting, mechanical,
plumbing, electrical and structural repairs, and ice glass repairs, as required.

15. Assist in maintaining proper ice maintenance, which includes: flooding and
scraping ice; edger operations; maintaining, recording, and monitoring
appropriate ice thickness; performing board and glass repairs; conducting ice
machine maintenance, i.e.: blade replacement.

16. Complete accident reports, notifying supervisor of same; contact appropriate
emergency services as required.

17. Assist during special events, junior hockey games, tournaments, and public
skating with the operation and supervision of the facility during these events,
which may include: assisting with material setup/tear down of special events,
and ice resurfacing process after ice time usage.

18. Assist, as required, in maintaining the compressor room, which includes:
initiating day/evening setting; logging refrigeration room readings on a 2
hour basis; purging oil from chiller, charging compressors with oil, and
changing brine temperatures, as instructed; performing water tests; monitor
the overall proper working condition of the refrigeration equipment, notifying
supervisor of malfunctions, rotating brine pumps.

19. Conduct opening/closing duties, which include: activate/de-activate security
alarm; checking fire alarm panel; removing snow from all entrances and
exits; activate appropriate lighting for scheduled arena activities; performing
end of shift security and alarm checks.

20. Assist in maintaining an inventory of supplies, which includes: receiving and
confirming accuracy of invoices and shipments; stocking supplies in
appropriate storage locations; refilling vending machines; provide notification
of when supplies are low.

21. Assist in the preparation of the annual operating and capital budget and
long-range forecasts for internment services; research and recommend
annual fees and charges for internment services.

22. Maintain and monitor the condition and safety aspects of playground
equipment through regular inspections.

23. Emergency call duty for after-hours building issues.

General Duties and Accountabilities (All Municipal Roles)

1. Provides and maintains a high degree of confidentiality and security of
information at all times.

2. Work in compliance with the Occupational Health and Safety Act, and other
applicable legislation, department policies/procedures/practices, operational
guidelines, and perform safe work practices.

3. Perform other duties as may be assigned in accordance with department and
corporate objectives.

Required Certifications and/or Health and Safety Requirements

1. Possess certification in Basic Refrigeration, Propane, Chainsaw Operation,
First Aid and CPR, and courses in ice facility operations and park
maintenance and operations.

2. Valid Class G Ontario Drivers Licence in good standing.

3. Thorough knowledge of Occupational Health and Safety Act (OHSA); and
employee relations principles and practices.

Education, Skills and Experience

1. OSSGD required plus business courses with minimum 2 years’ of related
experience preferably in a harbour or campground including supervisory.

2. Ability to operate ice resurfacing machine, ice edger, and handle cash.

3. Possess minor carpentry and woodworking skills; and general equipment
maintenance and repair skills.

4. Proven ability to operate front-end loader, rubber tired backhoe, tractor and
attachments such as mower, pickup truck; operate small equipment and
hand tools such as, but not limited to, chainsaw, snow blower, truck jacks,
air compressor and attachments, weed eaters, wood chipper and splitter.

5. Thorough knowledge of harbour and campground management and
maintenance; contract administration, local government
functions/responsibilities, health and safety, WHMIS, SCBA, applicable
Acts/Regulations/Standards, equipment operation and maintenance, small
hand held tools, tractors, backhoes, grass cutting equipment; and employee
relations principles and practices.

6. Working knowledge of Microsoft Windows and Office applications, cemetery
software systems, and office equipment, financial information systems and
associated evaluative techniques.

7. Ability to demonstrate tact and discretion, dignity and respect in handling
matters of a confidential or highly sensitive nature, and to maintain
confidentiality.

8. Ability to deal effectively and courteously in all aspects of the position; to
work effectively at fostering good rapport and cooperative working
relationships; and to champion the corporate mission and values.

Physical Demands and Working Conditions

• Physical demand requires walking, sitting, standing, computer usage, and

• Work is conducted seasonally between a) an enclosed arena environment

• Normal hours of work are 40 hours per week, with some evening and

Contacts and Interactions

• Communicates regularly with municipal staff, contractors, ministry agencies,

Applicant Information

Interested qualified applicants are invited to forward their cover letter and resume
directly to the Municipality quoting Job #2024-21 by Sunday, April 14, 2024 to:

jobs@meaford.ca

Attention: Human Resources

The Municipality of Meaford is committed to providing a barrier-free workplace. If
accommodation is required during the selection or interview process, it will be
available upon request.

We thank all applicants for their interest, however only those selected for an
interview will be contacted.

Personal Information is collected under the authority of the Municipal Act for the
purpose of candidate selection, and all information will be stored and used in
accordance with the Municipal Freedom of Information and Protection of Privacy
Act. For further information about this data collection, please contact
jobs@meaford.ca.