Manager Customer Experience jobs in Vancouver, BC

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MANAGER, CUSTOMER EXPERIENCE, BILLING SERVICES

-Support and develop a large and diverse team in multiple sites throughout British Columbia.-Provide oversight and expertise to support decisions being made throughout the Company that impact Customer Experience. -Collaborate with...

CompanyFortisbc
AddressBurnaby, BC
CategoryCustomer Service
SalaryCompetitive
Job typePermanent
Date Posted 2 months ago See detail

Manager, Customer Experience, Billing Services

Fortisbc

Burnaby, BC

Competitive

-Support and develop a large and diverse team in multiple sites throughout British Columbia.-Provide oversight and expertise to support decisions being made throughout the Company that impact Customer Experience. -Collaborate with...

Customer Experience Associate - 41st & Churchill Branch (15 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate - 49th & Fraser Branch (7.50 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate - UBC Branch (26.25 Hours/Week)

Scotiabank

Vancouver, BC

Taking a proactive approach to discovering our customers needs and listening to understand what they are asking for Processing day to day transactions Nurturing rich, long-standing relationships Contributing to the Branchs targe...

Customer Experience Associate - Ubc Branch (26.25 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Analyst (Remote)

Daifuku Co

Vancouver, BC

Your Impact:You will play a crucial role leveraging data to provide visibility, drive informed decision-making, enhance business processes, and ensure the overall success of the Customer Operations organization. A bachelor's degre...

Customer Experience Associate - 1st & Renfrew (18.75 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Specialist

Fresha

Vancouver, BC

$58,000 a year

Resolve support tickets and partner contacts (from various channels and sources) using our ticketing system Hubspot, and support our partners clients Identify the root cause of issues and problems our partners are experiencing an...

Customer Experience Associate - 41st & Churchill Branch (30 Hours/Week)

Scotiabank

Vancouver, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Contributing to the Branchs targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfillin...

Customer Experience Specialist

Novus Entertainment

Vancouver, BC

$50,000–$60,000 a year

Weve been in business since 1996 and are headquartered right here in beautiful Vancouver close to bus routes and Skytrain stations. We live and play in the communities we service. We offer a comprehensive benefits package after 3...

Seasonal Tier 1 Customer Experience Representative

Roadpost

Vancouver, BC

$37.5K–$47.5K a year

Respond to customer inquiries in a Tier 1 capacity using multiple communication channels (live chat, email, and phone). Handle and resolve customer requested related to general inquiries, billing, order placement, account changes,...

Customer Service Manager Online Work

Company Confidential

Vancouver, BC

Delivering a comprehensive service to enquiring customersPossibly delegating certain customer enquiries to specific teamsManaging a large number of incoming calls and emailsManaging customers accountsKeeping a record of customer...

Software Development Manager, Talent Acquisition Experience & Innovation (Taxi)

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Vancouver, BC

You will be responsible for deploying services globally, delivering an exceptional customer experience, providing thought leadership in a fast-paced development environment, and partnering with product management and senior leader...

Player Experience Manager

Bclc

Vancouver, BC

Relationship Building: Cultivate and maintain strong relationships with key client roles within the LOB, fostering collaboration and alignment. Alignment and Support: Understand LOB strategies and roadmaps to ensure alignment with...

Customer Success Manager

Daifuku Co

Vancouver, BC

This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering...

Customer Success Account Manager

Microsoft

Vancouver, BC

$64,600–$125,400 a year

Builds customer, partner, and internal stakeholder engagement models. Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health usi...

Customer Success Manager, Sports

Tradablebits Media Inc.

Vancouver, BC

$65,000–$80,000 a year

Quickly master the Tradable Bits platform and know it inside and out. Onboard new clients and oversee the plumbing and setup of their accounts from start to finish. Ensure clients are trained and adopt our product across multiple...

Enterprise Customer Success Manager - Remote Canada

Samsara

Vancouver, BC

$72.9K–$92.4K a year

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from...

Customer Care Manager – Canada Office

Scenic Cruises

Vancouver, BC

$65,000–$68,000 a year

Receiving and responding to inbound telephone calls, letters, web and email feedback from guests and Travel Agents in relation to Scenic and Emerald Cruises product range. Investigating and accurately identifying facts/issues surr...

Customer Experience Associate - Lynn Valley, North Vancouver, BC (7.5 Hours)

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North Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate - Lynn Valley, North Vancouver, BC (7.5 Hours)

Scotiabank

North Vancouver, BC

Competitive

As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customers journey by:-Taking a proactive approach to discovering our customers needs and listening to unde...

VP Customer Experience & Public Affairs

Icbc

North Vancouver, BC

$277,582.50–$362,992.50 a year

Reference Number: 941. Posted Date: Mar 12, 2024. Employment Type: Permanent Full Time. Hours of Work: 7.5 hours per day - 5 day week (M-F). Work Arrangement: Hybrid 8. Salary Range: $277582.50 - $362992.50 Annually. Location: Nor...

Customer Experience Associate - North Vancouver, BC (11.25 Hours)

Scotiabank

North Vancouver, BC

Taking a proactive approach to discovering our customers needs and listening to understand what they are asking for Processing day to day transactions Nurturing rich, long-standing relationships Contributing to the Branchs targe...

Senior Customer Experience Associate - Steveston Branch (22.50 Hours/week)

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Richmond, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted . Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfill...

Customer Experience Associate - North Vancouver, BC (18.75 Hours)

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North Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Assistant Manager, Customer Operations

Old Navy

West Vancouver, BC

$25.55–$35.15 an hour

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. Recr...

Customer Experience Associate - North Vancouver, BC (18.75 Hours)

Scotiabank

North Vancouver, BC

Competitive

As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customers journey by:-Taking a proactive approach to discovering our customers needs and listening to unde...

Senior Customer Experience Associate - Lower Lonsdale, North Vancouver, BC (18.75 Hours)

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North Vancouver, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted . Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfill...

Customer Experience Associate (15 Hrs/week) - New Westminster Branch

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New Westminster, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted . Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfill...

Customer Experience Associate (15 Hrs/Week) - New Westminster Branch

Scotiabank

New Westminster, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Contributing to the Branchs targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfillin...