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MANAGER, CUSTOMER EXPERIENCE, BILLING SERVICES

-Support and develop a large and diverse team in multiple sites throughout British Columbia.-Provide oversight and expertise to support decisions being made throughout the Company that impact Customer Experience. -Collaborate with...

CompanyFortisbc
AddressBurnaby, BC
CategoryCustomer Service
SalaryCompetitive
Job typePermanent
Date Posted a month ago See detail

Manager, Customer Experience, Billing Services

Fortisbc

Burnaby, BC

Competitive

-Support and develop a large and diverse team in multiple sites throughout British Columbia.-Provide oversight and expertise to support decisions being made throughout the Company that impact Customer Experience. -Collaborate with...

Manager, Customer Experience & Operations – Library Services

Conestoga College

Kitchener, ON

$94,113–$117,641 a year

Job Title: Manager, Customer Experience & OperationsLibrary Services Requisition #: 23-994R1 Campus: Doon Department: Library & Learning Services Payband: 11 Payband Range: $94,113.00 - $117,641.00 Hours/Week: 37.5 Posting Date...

Manager, Customer Experience

Td Bank

Kirkland Lake, ON

$64K–$81K a year

Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives Meet customer demands and compliance requirements by maintaining employee...

Manager, Customer Experience

Sandbox Mutual Insurance

Saskatoon, SK

We are on the search for a permanent, full-time position of Manager, Customer Experience (CX). Reporting to the Associate Vice President, Marketing, the successful candidate will be responsible for ensuring a positive and seamless...

Manager, Customer Experience

Case Iq

Remote

$61.5K–$77.9K a year

Lead and oversee a team of Customer Experience Advocates, providing guidance, mentorship, and support to ensure exceptional performance and growth. Strategically manage the Customer Experience function, focusing on reducing churn,...

Manager, Customer Experience

Systemax

Richmond Hill, ON

Competitive

Global IndustrialFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial,...

Customer Experience Manager - 7040-NANAIMO

Home Depot Of Canada Inc.

Nanaimo, BC

To be discussed

They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in par...

Customer Experience Solution (Manager Consulting Expert)

Cgi Inc.

Philippines, Metropolitan Manila, Taguig

As Customer Solutions Manager you'll be part of our Customer Excellence team and will be responsible for all technical aspects of customer engagements, working as the internal voice of the customer and an advocate for our products...

Customer Experience Manager

Burly Boyz Moving & Storage

Edmonton, AB

$60,000–$80,000 a year

Oversee all aspects of the Customer Experience lifecycle, including but not limited to: initial contact, estimating, scheduling, confirmation, pick-up, delivery, and resolution of any concerns or claims. Manage and mentor a team o...

Customer Experience Manager

Volt Raceway

Bowmanville, ON

$60,000–$65,000 a year

Team Leadership: Leading all team members and managing the daily operations of the front end, facility maintenance, and additional attractions within. Being a positive role model for any and all staff members. Staff Supervision: S...

Customer Experience Manager (Bilingual)

Home Depot Of Canada Inc.

Anjou, QC

To be discussed

They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in par...

Customer Experience Associate - Boisbriand, QC (26.25 hours)

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Boisbriand, QC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate - Charlottetown, Pe (22.5 Hours/ Week)

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Charlottetown, PE

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate - Bridgewater Mall, NS (30 Hours/ Week)

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Bridgewater, NS

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate - Bracebridge, 22.5hrs/week

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Bracebridge, ON

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Senior Customer Experience Associate Rideau & William

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Ottawa, ON

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted . Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfill...

Customer Experience Associate Wheeler Park Part Time

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Moncton, NB

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted . Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfill...

Customer Experience Associate - Stettler Branch (Future Opportunities)

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Stettler, AB

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Lead - Grande Prairie, AB

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Grande Prairie, AB

Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates . Build strong customer relationships and deliver excellent customer service. Acts as the Officer in Charge (OIC) for the branch...

Bilingual French/english Manager, Customer Care & Solutions - Ottawa, ON

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Ottawa, ON

Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. . Ensuring that they develop a team of high-performing, subject matte...

Customer Experience Clerk

Meadow Lake Co-Op

Meadow Lake, SK

Description Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we...

Customer Experience Associate - 41st & Churchill Branch (15 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Manager, Customer Service

Farm Credit Canada

Red Deer, AB

To be discussed

Lead a high-performing Customer Service team, managing performance and development. Maintain the district budget and manage daily operations: facilities management, meetings, and event planning. Work with district leadership team...

Customer Experience Associate - Orchard Place Branch (22.50 Hours/week)

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Kelowna, BC

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted . Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfill...

Customer Experience Associate - Fort St. John Branch (15 Hours/week)

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Fort St. John, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Customer Experience Associate Campbellton Part Time

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Campbellton, NB

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted . Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfill...

Customer Experience Associate Rothesay

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Rothesay, NB

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...

Senior Manager, Voice of Customer & Loyalty

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Toronto, ON

) Innovation of how we get to long term goals (assigned to specific projects each year)Critically, this mandate also includes liaising and frequent partnership with internal leaders and LOB CE partners to solve questions and conc...

Regional Customer Service Manager

Flowserve

Leduc, AB

Team members within the sub-region who are directly responsible for quotation activities will report directly to the Customer Service Manager.. Balance the workload across the quoting team to maximizes capacity.. Drive key perform...

Customer Experience Associate - 49th & Fraser Branch (7.50 Hours/week)

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Vancouver, BC

Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for. Processing day to day transactions. Nurturing rich, long-standing relationships. Contributing to the Branch's ta...