Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Responsibilities
Tasks
- Supervise other workers
- Establish and implement policies and procedures
- Train, direct and motivate staff
- Assign, co-ordinate and review projects and programs
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage contracts
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Advise senior management
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Negotiate collective agreements on behalf of employers or workers
- Plan, organize, direct, control and evaluate daily operations
- Arrange travel, related itineraries and make reservations
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents