Administrative Assistant

At Pulse Physiotherapy & Sport Clinic, we strive on the ability to provide top treatment services while maintaining a fun environment for patients and staff.

Come join the Pulse family as we continue to grow and are looking for a long term committed individual that is motivated to provide an impact and be an integral part in the company’s growth for years to come.

We are looking for someone who is passionate about the industry and has experience working in a fast-paced environment. The ideal candidate is task-driven, goal-oriented and reliable.

As the successful candidate you are:

• High energy, driven and able to work by yourself and as part of a team
• A hardworking, resourceful person with effective problem-solving skills
• Excellent ability to multitask and keep up in a faced paced environment
• Confident and knowledgeable
• Computer savvy and able to learn and adapt to new systems with ease
• Strong-willed and able to work well under pressure

Job Responsibilities:

• General reception duties, including answering phone, email correspondence, greeting patients, taking payments, scheduling appointments, data entry, scanning, laundry, cleaning/sanitizing treatment rooms, gym space & office, etc.
• Administration of scheduling and billing software (Jane Software)
• Train administrative staff
• Review, evaluate and implement new clinic procedures and protocols
• Manage social media, marketing, and clinic website
• Manage accounts receivables and reconciliations
• Billing for patients and managing 3rd Party Claims (WSBC, MSP, ICBC, Private Insurance)
• Other special projects assigned by Clinic Director

Requirements:

• 1-3 years’ experience in a busy, medical office environment
• Experience working in clinical administration, preferably in a physiotherapy clinic
• Experience using Jane Clinic Management Software preferred, but not required
• Diploma in Business Administration or relevant work experience
• Versatility and proficiency with a wide variety of computer applications (MS Office, social media platforms, etc.)

Job Types: Full-time, Part-time

Salary: From $20.00 per hour

Expected hours: 14 – 40 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person