Administrative Assistant- Gcwcc

Position Summary:

Reporting to the director of the GCWCC, the Administrative Assistant is responsible for providing campaign support to the Government of Canada Workplace Charitable Campaign (GCWCC). This includes client database support, fulfilling campaign speaking engagements, direct phone support fulfilling retiree donor inquiries and electronic event setups. Bilingualism is essential.

This is a hybrid position.

Responsibilities

Office Management

• Provide campaign support to campaign team
• Maintain SharePoint content and best file sharing practices
• Support donors and volunteer inquiries
• Liaise with processing and finance to fulfilling donations

Database - Andar

• Lead on maintaining the data base with key volunteers contacts
• Maintain and update account information – Maintaining real time accuracy
• Perform data extracts in support of client and portfolio managers

Other Duties

• Set up training sessions and perform appropriate follow ups
• Respond to all retiree hotline calls, ensuring clients’ needs are fully met
• Perform outbound calls thanking donors and confirming ongoing gifts
• Manage general email Inbox and support requests or dispatch to appropriate persons to respond and resolve.
• Track all speaker requests and route appropriately, consistently maintaining client expectations.
• Scope client needs for events and perform event setup in software platform

Qualifications:

Education:

• Post secondary education or equivalent experience

Experience:

• 2-3 years administrative experience

Knowledge, Skills and Abilities:

• Proficiency in Microsoft Word, Excel and Power Point
• Proficiency in database management
• Excellent organizational and time management skills
• Developed communication (verbal and written) and interpersonal skills
• Team player and ability to work in a fast-paced environment
• Flexibility and Initiative
• Bilingual in both official languages

Interested and qualified candidates are invited to submit a detailed cover letter and a resume indicating their interest in the role in confidence by March 26th, 2024.

Please quote the competition number 2024-05 when submitting your resume.

United Way Ottawa encourages qualified candidates from diverse backgrounds, including those who may need accommodation, to apply to join our staff team. Please advise if you require accommodation throughout the recruitment process.

We thank all applicants for their interest but only those selected for
further consideration will be contacted.

Job Type: Full-time

Salary: $40,000.00-$45,885.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Wellness program

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 1 year (required)

Language:

• French (required)

Work Location: Hybrid remote in Ottawa, ON K1K 2C5

Application deadline: 2024-03-24