Administrative Assistant

Mabel’s Labels is the leading provider of personalized kids’ labels to families across North America. Our mission is to delight our customers and community, make their lives easier and keep them connected to what they value the most. For the last 20 years, we’ve been selling durable and waterproof peel-and-stick labels to parents who want to avoid germy mix-ups and lost items at school, camp, and daycare. What began as a small venture by four moms has grown into a thriving and successful e-commerce business.

We have a vibrant, collaborative workplace culture and at Mabel’s Labels we value teamwork and find ways to celebrate the contributions of all employees. Located in Hamilton, Ontario, we look for individuals that can bring creativity, passion and integrity to our close-knit team. We also like to keep an open mind and have a desire for continuous improvement. While our company has grown over the years, we’ve never lost that start-up spirit!

Mabel’s Labels is looking for an Administrative Assistantto join our team! Under the supervision of the Director of Marketing and Sales, you would be required to work on site from our headquarters in Hamilton, Ontario daily with some flexibility to work remotely. This role would provide support to both the Fundraising & Marketing teams to undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities, initiatives and priorities. To succeed in this position, you will need to be energic with a positive attitude, highly organized, detail oriented, and self-starting problem solver ready to roll up your sleeves, eager and ready to take on multiple and varied fast-paced priorities. If you check these boxes, then we want to talk with you!

Responsibilities:

• Order fulfillment; from placing customized orders for partnerships and orders for the marketing and fundraising departments to packaging, shipping, and tracking.
• Act as the key point of contact for childcare & brand partners, troubleshooting issues that may arise.
• Assist with inputting and onboarding new partner sign ups, lead lists, cold calling, commission administration, e-mail inbox & voice mail management.
• Manage print media including assisting with dispatching newsletters, assembling and shipping flyers and pitch packs daily.
• Assist in the organization of promotional events such as trade shows/events and traditional or digital campaigns. Attendance may be required.
• Support with weekly and monthly reporting.
• Update website content and with weekly promotions and campaigns.
• Management of the coupon code program.
• Support logistical needs of the department, which may occasionally include booking meetings, ordering catering, organizing shelving and materials, and other duties as requested.
• Work collaboratively with marketing, fundraising, customer service and production teams.

Requirements:

• OSSD required. A degree or diploma in Administration, Marketing, Sales or equivalent would be an asset.
• 1-2 years’ experience in administration and/or customer service
• Understanding of basic marketing principles and interest in marketing/sales
• Strong organization skills and ability to effectively manage competing priorities
• Excellent problem-solving skills
• Strong written and verbal communications skills
• Fast learner, self-starter
• Excellent knowledge of MS Office (word, excel, power point)
• Ability to work on site daily in Hamilton, Ontario with some flexibility to work remotely at times
• Ability to lift to 10lbs.
• Access to a vehicle and have a valid driver’s license as travel may be required

Mabel's Labels, a division of CCL Industries Inc., has an accommodation process in place and provides accommodations for individuals with disabilities. If you require a specific accommodation because of a disability or a medical need, please indicate this during the application process so that arrangements can be made for the appropriate accommodations.

Only candidates selected for an interview will be contacted.

Job Type: Full-time

Benefits:

• Company pension
• Dental care
• Extended health care

Work Location: In person